Sales Engineer(Robotics Field Engineer), Tokyo
Sales Engineer(Robotics Field Engineer), Tokyo
Posted on :
24-08-2025
Employer Active
1 Vacancy
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Job Description
: (Sales Engineer) / (Robotics Field Engineer)
Job LevelLv3
Tokyo Japan
(Full-Time)
- PoC
- Bear Robotics
- POS3
- IT
- Google Workspace
- 40kg
Main Responsibilities
- Propose Bear Robotics products and conduct on-site evaluations (PoC) for clients in the hospitality industry
- Recommend deployment and operational methods to maximize robot efficiency and effectiveness
- Provide technical support throughout the sales process and understand customer needs
- Support robot implementation on-site installation technical assistance and user training
- Collect customer feedback and propose improvements to enhance satisfaction
- Strengthen relationships with existing partners and explore new partnership opportunities
- Plan partnership strategies by evaluating feasibility benefits and risks
- Collaborate with internal teams and clients to address challenges and drive joint initiatives
- Leverage a deep understanding of Bear Robotics products and services to help shape business development strategies
- Support executive decision-making regarding partnership continuation
Required Experience & Skills
- 3 years of experience in the food service industry or hospitality-related tech companies (e.g. POS systems online food delivery platforms)
- Background in IT industrial equipment sales or customer support
- Strong understanding of both hardware and software (e.g. electronics electrical systems mechanics robotics autonomous systems)
- Ability to grasp and clearly explain complex technical concepts
- Highly customer-focused with a passion for delivering quality service
- Interest and enthusiasm for robotics and mechanics with a proactive and energetic personality
- Self-motivated and capable of cross-functional collaboration
- Possession of a valid drivers license
Preferred Experience & Skills
- Hands-on experience in the food & beverage or hospitality industry (e.g. manager or server roles)
- Business-level English communication skills
- Proficiency in Google Workspace and strong scheduling/organizational skills
- Ability to lift up to 40 kg (for robot transport and handling)
Employment Type
Full-Time
Key Skills
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