The Compliance Officer ensures adherence to all regulatory standards and internal policies related to debt collection and recovery.
Duties and Responsibilities
Regulatory Compliance: Ensure compliance with debt collection laws (e.g. FDCPA FCA) and internal be Profecient in excel. Policy Development: Develop and maintain compliance processes for debt & Monitoring: Conduct audits monitor activities and implement corrective : Provide training to teams on regulatory updates and compliance Management: Identify and mitigate risks in debt recovery Handling: Oversee customer complaints and ensure timely resolutions.
Required Qualifications and Experience
Regulatory Compliance: Ensure compliance with debt collection laws (e.g. FDCPA FCA) and internal be Profecient in excel. Policy Development: Develop and maintain compliance processes for debt & Monitoring: Conduct audits monitor activities and implement corrective : Provide training to teams on regulatory updates and compliance Management: Identify and mitigate risks in debt recovery Handling: Oversee customer complaints and ensure timely resolutions.
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