DescriptionSummary
The Sales Representative III (SRIII) solicits sales orders by visiting customers and assisting customers in choosing the best refractory products for their additional SRIII will be responsible to perform above duties for key corporate accounts in strategic industries as requested. The SRIII provides expert technical assistance through the sales lifecycle from selection to installation of the product and is focused on obtaining the maximum amount of business with the best profit margin. The position is responsible for ongoing relationship development with key customers as well as guiding less experienced salespeople as required. SRIII is considered technically advanced and self-sufficient with the majority of their time spent maintaining key/essential business for HWI and developing strategic plans alongside Marketing.
Job Duties
- Soliciting sales orders from key corporate customers; providing customer service and expert technical support and resolving customer problems
- Making sales and product presentations both internally and externally
- Monitoring the sales order lifecycle providing support and eliminating obstacles where needed and expediting orders
- Serve as a subject matter expert and mentor for new sales members assisting with onboarding and sales training.
- Providing timely and accurate sales quotations and proving timely follow up to customer inquiries/complaints
- Reviewing sales budgets and miscellaneous company data
Qualifications
- Requires B.S. Degree in Business Engineering Ceramics Chemistry or related field experience
- Requires advanced knowledge of refractory applications in all product areas construction skills sales and communication skills and some chemistry knowledge.
- Requires computer literacy in MS Word PowerPoint Excel and Oracle CRM
- Requires eight (8) years of industrial experience with emphasis in refractory products.
Required Experience:
Unclear Seniority