Associate Client Relations
Associate Client Relations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
About the company
Geekhunter is hiring on behalf of our client a world-class provider of holistic loyalty and rewards solutions.
Job Responsibilities
- Foster strong client relationships by ensuring ongoing satisfaction through proactive after-sales support and meaningful feedback integration.
- Monitor emerging industry trends and provide strategic insights to support client engagement and identify potential business opportunities.
- Prepare compelling proposals and client-facing presentations tailored to highlight relevant business solutions products or services.
- Serve as the primary contact for client concerns ensuring timely and effective resolution including escalation where appropriate.
- Oversee compliance with contractual obligations on both the client and company sides.
- Regularly track key program performance indicators to ensure alignment with objectives.
- Lead project planning initiatives by coordinating stakeholders defining milestones and ensuring technical feasibility for successful delivery.
Job Requirements
- Bachelors degree from a leading local or international university with a GPA of 3.50 or higher on a 4.0 scale
- 12 years of proven experience in Account Management or related functions
- Familiarity with the technology and startup ecosystem.
- Demonstrated involvement in campus or community organizations showcasing leadership or collaborative aptitude.
- Excellent communication skillsboth verbal and writtenfor clear engagement with clients and internal teams.
- Creative problem-solving mindset paired with proactive sales awareness business acumen and attention to detail.
- Strong analytical skills to interpret data and extract actionable insights that support client success and business growth.
- Confident presentation abilities with the capacity to articulate value propositions persuasively.
- A track record of developing and nurturing productive client and partner relationships.
- Well-versed in navigating and resolving conflicts with professionalism and poise.
Benefits
- Competitive Salary
- BPJS Kesehatan & Ketenagakerjaan
- THR
- Working Tools Provided
- Learning and development provided
- A sabbatical program
Required Experience:
IC
Employment Type
Full-Time
