Associate Client Relations

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profile Job Location:

Jakarta Selatan - Indonesia

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Description

About the company

Geekhunter is hiring on behalf of our client a world-class provider of holistic loyalty and rewards solutions.

Job Responsibilities

  • Foster strong client relationships by ensuring ongoing satisfaction through proactive after-sales support and meaningful feedback integration.
  • Monitor emerging industry trends and provide strategic insights to support client engagement and identify potential business opportunities.
  • Prepare compelling proposals and client-facing presentations tailored to highlight relevant business solutions products or services.
  • Serve as the primary contact for client concerns ensuring timely and effective resolution including escalation where appropriate.
  • Oversee compliance with contractual obligations on both the client and company sides.
  • Regularly track key program performance indicators to ensure alignment with objectives.
  • Lead project planning initiatives by coordinating stakeholders defining milestones and ensuring technical feasibility for successful delivery.

Job Requirements

  • Bachelors degree from a leading local or international university with a GPA of 3.50 or higher on a 4.0 scale
  • 12 years of proven experience in Account Management or related functions
  • Familiarity with the technology and startup ecosystem.
  • Demonstrated involvement in campus or community organizations showcasing leadership or collaborative aptitude.
  • Excellent communication skillsboth verbal and writtenfor clear engagement with clients and internal teams.
  • Creative problem-solving mindset paired with proactive sales awareness business acumen and attention to detail.
  • Strong analytical skills to interpret data and extract actionable insights that support client success and business growth.
  • Confident presentation abilities with the capacity to articulate value propositions persuasively.
  • A track record of developing and nurturing productive client and partner relationships.
  • Well-versed in navigating and resolving conflicts with professionalism and poise.

Benefits

  • Competitive Salary
  • BPJS Kesehatan & Ketenagakerjaan
  • THR
  • Working Tools Provided
  • Learning and development provided
  • A sabbatical program

Required Experience:

IC

Job DescriptionAbout the companyGeekhunter is hiring on behalf of our client a world-class provider of holistic loyalty and rewards solutions.Job ResponsibilitiesFoster strong client relationships by ensuring ongoing satisfaction through proactive after-sales support and meaningful feedback integrat...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients

About Company

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