Apple Support Japanese AIML Lead
Apple Support Japanese AIML Lead
Posted on :
24-08-2025
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1 Vacancy
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Job Description
Conduct Japanese-language assessments for GenAI/LLM/MT output of complex software features including sentiment analysis summarization and title Japanese-language tasks with external evaluators and perform quality calibration with internal and finalize Japanese-specific assessment outputs and support the broader team with cross-lingual QA and maintain dashboards and deliver insights through data visualizations across project reports validate aggregated results and provide actionable feedback to project leads and and implement workflow automation opportunities using scripting languages (e.g. Python JavaScript AppleScript).Collaborate with localization quality and content teams to ensure Japanese outputs meet cultural and linguistic expectations.
- Minimum 5 years of lead linguist or copy editor experience with extensive translation review/editing or localization experience preferably at a localization department in a global technology company or a localization vendor.
- Accredited fluency in Japanese. Near native level of fluency in English.
- Exceptional program and project management skills with the ability to oversee multiple projects with varying timelines.
- Passion for customer experience and a keen eye for detail.
- Experience with automating workflow processes.
- Strong data analysis skills to create or assist with reporting needs.
- Experience in linguistic QA MT/LLM evaluation or AI/ML quality programs.
- Strong analytical skills with experience in data visualization or dashboarding (e.g. Tableau).
- Proficiency in at least one scripting language (e.g. Python JavaScript AppleScript) is a plus.
- Familiarity with content localization translation workflows or linguistic guidelines.
- Comfortable working in an ambiguous fast-evolving environment with cross-functional teams.
- Experience with customer support or service operations in a global technology company is a plus.
- Experience with MT AI/ML SEO internationalization software translation or natural language translation is a plus.
- Experience translating and/or localizing Apple product content is a plus.
Employment Type
Full-Time
Key Skills
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