EAP Consultant
EAP Consultant
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Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
This position supports the Mass General Brigham Employee Assistance Programs (EAP) mission to empower employees to solve life problems and promotes work satisfaction and well-being through consultation support and education.The Employee Assistance Program Counselor supports the mission of the EAP and provides employee assistance services to staff employees and their immediate family across Mass General Brigham and to the employees of all affiliated client companies that have arranged for EAP services. These services include clinical assessment short term counseling and referral establishment of community linkages and a provider network case monitoring and follow-up. This position requires the ability to work independently with supervision. An EAP Counselor is expected to participate in EAP projects and committees as needed.
Responsibilities:
Provides confidential EAP services to staff employees and their household members including the following: behavioral health assessment solution focused short-term counseling referral to appropriate level of care crisis intervention and follow-up.
Serves as liaison with clients permission between EAP clients supervisory personnel and referral resources to ensure follow-up and successful connection to resources as needed.
Provides mental health and substance disorder assessments.
Follows standard operating procedures and practices for EAP service delivery that ensure client confidentiality and timely ethical and quality services.
Provides crisis intervention for individual employees in response to traumatic incidents as needed.
Maintains timely case documentation in confidential files with data accessible for EAP utilization reporting and program evaluation
Develops updates coordinates and evaluates information and referral resources including internal and community referral resources that provide affordable high-quality services to EAP clients.
Consults with MGB-wide managers and supervisors about potential referrals to the EAP and workgroup issues assessing the need and appropriate intervention.
Collaborates with Occupational Health Employee Relations Human Resources and other relevant departments about problems with employees.
Delivers employee orientations to familiarize employee population with EAP services and delivers EAP work-life and well-being training as needed.
Facilitates and presents workshops and seminars on a variety of issues that raise awareness and/or enhance employees well-being in the workplace.
Contributes to the support of the programs overall goals and objectives through participation in meetings and activities.
Adheres to federal state and professional laws and regulations regarding all the above matters.
Participates in professional EAP organizations and in-service and other training.
Qualifications
Qualifications:
- Minimum of a masters degree in social work counseling psychology or related clinical human service discipline or a registered nurse with psychiatric experience.
- License required.
- Training and clinical experience in chemical dependency preferred.
- Attainment and maintenance of Certified Employee Assistance Professional (CEAP) if candidate does not already have it.
Licenses and Credentials
- Social Worker Licensed Clinical LCSW - State License preferred
- Social Worker Licensed Independent Clinical LICSW - State License preferred
- Licensed Mental Health Counselor State License preferred
Skills Abilities and Competencies
This position requires knowledge of and ability to work with the diverse issues and needs of various multicultural ethnic socio-economic educational age-specific and gender populations found within the organization. EAP Counselors must also have working knowledge of and the ability to intervene in a broad range of clinical problems such as family interpersonal parent-child substance abuse and suicide/homicide risk.
Knowledge and experience with:
- Ability to work with diverse groups of people
- Crisis intervention
- Clinical assessment including alcohol/drug assessment and intervention
- Brief counseling
- Motivational interviewing
- Assessment and Referral
- Client follow-up
- Clinical measurement tools (i.e. PHQ) preferred
Additional skills:
- Excellent verbal and written communication; able to relate effectively with management professional staff union/non-union personnel at all levels
- Good organizational and time management
- Computer proficiency including Microsoft Office.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$62400.00 - $90750.40/AnnualGrade
6EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Contract
Employment Type
Full-Time
