Partner Relations Associate
Partner Relations Associate
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Job Description
Job Summary
We are seeking a motivated and detail-oriented Partner Relations Associate to support our growing partner ecosystem including resellers referral partners and technology integration partners. As a key member of the Partnerships team you will assist in onboarding new partners supporting day-to-day partner communications maintaining internal documentation and coordinating enablement and co-marketing activities.
This is an ideal role for someone looking to grow in partner management or SaaS business development while working cross-functionally with sales marketing product and customer success teams.
Key Responsibilities
Partner Support & Communication
- Serve as a first-line contact for operational partner inquiries.
- Coordinate regular check-ins follow-ups and updates with partners.
- Support relationship-building efforts by ensuring timely responses and smooth communication.
- Build strong trust-based relationships with partner stakeholders (sales marketing product and leadership).
Onboarding & Enablement
- Assist with the onboarding of new partners by providing documentation training materials and access to internal systems.
- Maintain and update partner onboarding resources and process documentation.
Support training sessions webinars and workshops for partner enablement.
Operational Coordination
- Track partner activity and performance data (leads opportunities deal registrations).
- Assist in preparing reports and dashboards for internal and partner use.
- Maintain internal partner directories records and CRM entries.
Revenue & Pipeline Growth
- Drive partner-sourced and partner-influenced opportunities to meet or exceed quarterly revenue targets.
- Track and optimize partner performance through reporting and regular business reviews.
- Collaborate with sales to ensure timely follow-up and support on partner-generated leads.
Program Development
- Contribute to the evolution of partner programs incentives and processes.
- Identify and onboard new strategic partners to expand market reach and platform integrations.
- Ensure compliance with partner program requirements contracts and processes.
Marketing & Program Support
- Coordinate with marketing to support co-branded campaigns partner spotlights and content distribution.
- Help manage partner newsletters announcements and updates.
- Support events and webinars in collaboration with marketing and partner teams.
Required Qualifications
- 12 years of professional experience in partnerships sales support marketing or customer success (SaaS or tech industry preferred).
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Excellent verbal and written communication skills.
- Comfortable using tools like Google Workspace Asana CRM (e.g. hubspot) and spreadsheets.
- Proactive mindset with attention to detail and a team-first attitude.
- Analytical mindset; ability to measure success through KPIs and data.
- Understanding of SaaS integrations APIs and marketplaces.
- Prior experience in partner marketing or sales enablement.
Required Experience:
IC
Employment Type
Full-Time
