Administrator IV- Stakeholder Relations Coordinator- CMHHIP

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This position serves as the liaison for external departments and agencies meeting with and/or preparing reports at the direction of the CEO. Management relies on the expertise of this position to make data driven decisions to both internal and external departments may include the district attorneys office county jails courts jail RISE Program etc. and internal CMHIP departments (patient units admissions medical/legal records court services communications etc.) in order review and prepare dashboards to foster timely movement of patients and to remove unnecessary barriers to incoming patients and to ensure appropriate and timely patient placement and movement into out of and through the hospital; improve hospital operations as assigned by the CEO; evaluate and monitor timely implementation of assigned performance improvement initiatives and foster employee engagement and transparent communication throughout the hospital through initiatives as assigned by the CEO. This position facilitates committees as assigned and coordinates all special events for the hospital. Duties in this position include:

• oversees the numerous patient admission and patient movement processes to maintain settlement agreement time frames

• acts as liaison for all CMHIP internal departments involved in patient admission progressive movement and discharge movement for patients specifically this position assists the President of the Medical Staff in facilitating medical clearances patient assignment to programs and prompt progressive movement through programs. Various departments have roles in the processes but communication is not always optimal

• organizes interdepartmental meetings and processes to ensure smooth operations for patient services and patient placement. These include interdepartmental coordination for the program directors/team coordinators patient movement meeting the CMHIP patient admission meeting the meeting to address legal or placement barriers and numerous unit visits for treatment planning meetings

• follows the legal process of cases that appear to be neglected in the court system and contacts attorneys to resolve problems that slow the progress of the case; specifically solving barriers to ITP patient placements

• serves as liaison for the Pueblo District Attorney Office and other state legal offices

• initiates and coordinates interagency communications to discuss services provided by CMHIP and to improve services; to advise the courts sheriffs and lawyers of impediments to timely admission of their clients/inmates

• develops interagency procedures for the smooth transfer of patients and to develop and maintain good working relationships with these external customers

Administrative Projects for CEO:

• reviews hospital processes to identify process inefficiencies and makes recommendations regarding problem area responsibility and improvement

• gathers data verifies reports contacts appropriate parties internally and externally and establishes new policies and processes

• reports the status for these evaluations to the CEO and suggests initiatives to improve processes

develops writes and updates policy and procedures for internal CMHIP processes and for interagency processes. Serves as committee chair and facilitates committees as assigned by the CEO

• work directly with the Marketing and Comms Specialist preparing communication strategies targeted for internal and external audiences of the hospital. This position

• is considered a leadership role within the community and is expected to respond during the activation of the emergency or evacuation collaboration with the media and comms specialist this position oversees develops and edits written materials regarding CMHHIP specific communications to be published in print digital and social media spaces; ensuring consistent and compelling messaging that is consistent with the values mission vision and direction of the hospital.

• utilizes strong writing skills and critical thinking. Develops and implements CMHHIP communications strategies and initiatives

• designs writes and distributes CMHHIP newsletters and email communications after leadership approval

• strategizes new tactics and ideas for execution of effective CMHHIP communications

• implements recommended appropriate voice tone and messaging for all CMHHIP communications

• Drafts and revises talking points presentations and documents

• is responsible for the management of the CMHHIP monitors and newsletter.

• support create and facilitate staff rounding meetings for leadership

• support create and facilitate the items that will be displayed on the building 125 lobby television

• manage the process from start to finish on coordinating activities and initiatives for improving employee engagement and morale. This includes following established Department and DPA policies on such efforts

• completing and/or approving official functions for the efforts

• host or coordinate facility events to assist in employee engagement events and activities such as facilitation of assigned committees coordination of annual gatherings at the various holidays milestones for successes of teams program launch events and employee recognition in a strategic and equitable manner

• additional duties as assigned to support department objectives

OR

Education and Experience:

A combination of related education in public health public administration biology or statisticsequal to seven (7) years

Preferred Qualifications:

• Bachelors degree in public health public administration biology or statistics

• 10 years of management and/or supervisory experience

• 5 years of experience working in a healthcare setting (e.g. hospital doctor/dental office urgent care clinic)

• 2 years of event planning

Conditions of Employment:

• Standard Background check: CBI name check ICON Colorado court database Medicare fraud database Reference checks
• May be required to work in excess of 40 hours per week to complete assigned duties meet deadlines or as requested by supervisor. This position works with confidential information and is expected to maintain confidentiality at all times

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position (3) provide the employee number from the applicants prior State employment. Absent extraordinary circumstances prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

If you receive notice that you have been eliminated from consideration for this position you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form signed by you or your representative. This form must be delivered to the State Personnel Board by email () postmarked in US Mail or hand delivered (1525 Sherman Street 4th Floor Denver CO 80203) or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the departments action.

About Us:

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations:CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAA Coordinator Nancy Schmelzer at or call 1-.