Sales Force Effectiveness (SFE) Systems Lead
Sales Force Effectiveness (SFE) Systems Lead
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1 Vacancy
Job Description
With more than 10000 colleagues we provide our products and services in around 90 countries united by a promise to be forever caring. Our solutions provide a range of benefits from infection prevention and protection of at-risk skin to improved patient outcomes and reduced care costs. Convatecs revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).
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As the SFE Sales Systems Lead you will help drive the success of Global Emerging Markets (GEM) Sales team by enabling relevant global sales systems & delivering insightful reports for their business needs & processes.
You will act as a strategic partner to stakeholders understanding their business needs into technical requirements & executing them. You will be responsible for launching embedding & building sustainability in competency & capability of all sales systems & tools used by the sales teams. Key focus is to ensure all sales tools are rolled out effectively & drive full adoption.
Key Responsibilities:
1. Identify drive & manage cross-functional sales systems projects to support Sales team
Be able to independently execute as well as lead the execution of projects by working closely with cross functional teams
Project manage solutions end to end
Help translate business requirements into a technical specification
2. Collaborate & drive the optimization & adoption of Microsoft Dynamics (MSD) CRM for Sales users
Be the CRM champion for the CRM system & ensure all sales teams are trained on CRM & continuous enhancements
Provide business insight by producing CRM reports such as adoption rates pipeline values customer calls vs targets etc. Coach sales leader on how to generate insights from CRM usage
Manage & prioritize CRM related requests & projects by collaborating with global team
Provide ongoing support & management of Microsoft Dynamics Sales CRM & connected systems
Function as go-to person for sales CRM related requests; Coordinate system updates modify fields & workflows etc as needed
Support day-to-day management of CRM configuration customizing core architecture as well as profiles & user permissions
Partner with sales trainers to help drive training on CRM processes
3. Drive data quality insightful Power BI sales reports & IMS data projects across the organization
Own the integrity of data at all stages in Microsoft Dynamics & connected systems
Manage IMS data optimizing for data integrity & accuracy
Deliver a standard insightful Power BI sales reports for sales team to better manage their territories
Work with internal teams to establish processes which improve data integrity of all objects; define best practices to help build increased seller productivity & MSD hygiene
Skills & experience
Min 3 years experience working in a matrixed organization covering SEA/APAC region
Proven ability in developing customer communications that deliver business results
Strong project management skills capable of leading cross-functional teams
Ability to build strong relationships with senior stakeholders
Experience in upskilling and educating marketers on brand implementation
Deep understanding of brand strategy with a customer-first mindset
Adaptable and resilient comfortable navigating change and ambiguity
Excellent communicator with the ability to turn complex ideas into clear compelling messages
Qualifications & education
Bachelors degree in relevant fields affinity towards data insights and analytics is desirable
At Convatec were pioneering trusted medical solutions to improve the lives we touch. If youre ready to make a real impact apply today and help us bring our Forever Caring promise to life.
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A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
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Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee
If you are an active employee at Convatec please do not apply here. Go to the Career Worklet on your Workday home page and View Convatec Internal Career Site - Find Jobs. Thank you!
Employment Type
Full-Time
