Perform remote or on-site equipmentsetup demonstration installation andtesting.
Provide customers directionon the configuration maintenance and operation of the form of direction may vary from informal knowledge transferto delivery of formal technicaltraining
Follow-up with clients to ensure their equipmentare fully functional after troubleshooting.
Coordinate and communicate the status of assigned jobs to internal and external stakeholders.
Generate quotations and prepare field service reports on customer support activity.
Support the sales team on pre-sales functions such asproduct demonstration.
Requirements
Diploma in civil/mechanical/ electronic engineering
Work experience in construction/ M&E / manufacturing industries
Good interpersonal andcommunication skills
Able to communicatein Mandarin with Chinese-speaking clients &vendors
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