Service Engineer
Service Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Service Engineers dont just fix things. Not at Tetra Pak. As a Service Engineer with us youll foster trusting and authentic relationships with customers. Youll think for yourself. And youll be proactive confident you have the support of a world-leading food processing and packaging company.
Why is it this way Because it matters to us that you can be at your best. Thats what makes us who we are meeting the needs of billions in more than 160 countries.
Join us and make an impact to be proud of - for food people and the planet.
Job Summary
Our Services Organization is growing at a high pace thats why we are looking for enthusiastic and customer-oriented Service Engineers to join our team in Colombia.
As a Service Engineer you will be a part of a professional and dedicated team responsible for delivering technical products and supporting our customers by providing preventive maintenance and technical services.
You will act as an ambassador for Tetra Pak and help maintain the companys reputation for commitment and service worldwide. Thats why we consider this role to be of great importance.
In this position you will be travelling extensively in Colombia and occasionally abroad.
What you will do
As a Service Engineer you will:
- Execute installation tasks assembling processing machines.
- Execute preventive maintenance activities in line with global Tetra Pak standard procedures and reinstate equipment into production environment according to defined expectations.
- Execute timely reporting of all discovered Technical Issues according to the QTIM processes.
- Execute installation of relevant upgrade kits according to procedures and reinstate equipment into production environment according to defined expectations.
- Inform relevant Tetra Pak staff about ongoing service activities as well as of any issues affecting the customer or the quality of Tetra Pak service. Inform about any business opportunity discovered at the customer through the relevant channels.
- Act as an ambassador for Tetra Pak at all times ensuring and promoting good working relationships with the customer and that Tetra Paks reputation is sustained.
- Execute and complete all relevant reports in an accurate and timely way. Distribute reports according to existing procedures and ensure that proper handover is done.
- Execute all work in accordance with Tetra Pak and Customer safety regulations and requirements. Execute all work in accordance with Tetra Pak standards and requirements regarding product quality and food safety. Escalate all discovered food safety quality assurance and regulatory issues.
We believe you have
- A Bachelors degree in mechanical mechatronic electromechanical engineering or equivalent.
- 2 years experience in Food and Beverage industry is required or a related industry.
- Experience in maintenance of manufacturing equipment is mandatory.
- Strong mechanical aptitude
- Ability to independently deliver preventive maintenance installation tasks and upgrade kit installations.
- Some understanding of automation systems such as Allen Bradley frequency drives Profibus Siemens PLC programming software Rockwell RSLogixPLC programming software Intouch (WonderWare) Device Net ABB Danfoss frequency drives or similar
- Ability to handle multiple stakeholders with a customer focused mindset
- A commitment to a strong quality culture
- A commitment to a strong health and safety culture
- A fluent level of writing and speaking English
- A valid drivers license
- Excellent communication skills.
- Highly estructured and organized mindset.
- Team player who has a strong problem-solving continuous improvement attitude.
- A valid passport
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
If you are inspired to be part of our promise to protect whats good; for food people and the planet apply through our careers page at job posting expires on July 10 2025.
Diversity equity and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference celebrate people for who they are and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
Employment Type
Full Time
