Sales Manager

Find your future at United! Were reinventing what our industry looks like and what an airline can be from the planes we fly to the people who fly them. When you join us youre joining a global team of 100000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional physical and financial wellness. Expand your horizons with travel across the worlds biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create whats next with us. Lets define tomorrow together.

At United we strive to provide only the best travel experiences to our customers and our clients. Our Sales team works closely with travel agencies United travel departments corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback optimized partnerships and innovative sales strategies Sales continues to be the largest revenue-generating department at United.

Key Responsibilities

The Sales Manager owns and manages a portfolio of assigned corporate customers with $3M in industry spend which plays a pivotal role in driving business results. Sales Managers maintain a comprehensive understanding of Uniteds business objectives developing strategies and tactics to move those objectives forward with their assigned account portfolio. They will collaborate with internal and external partners to achieve these objectives. They skillfully understand Uniteds business and customer needs effectively aligning products and services with appropriate customer opportunities using value proposition and strategic selling techniques!

Drive Business Results Through Analysis and Strategy

• Consistently achieve or exceed individual divisional and commercial sales goals through development and execution of strategic account plans.
• Independently identify business opportunities by using customer insight reporting and conduct analysis to advise business decisions.
• Collaborate across internal departments and joint venture airlines partners to develop and implement customer focused strategies to improve sales/network potential with measurable results.

Understand Uniteds Unique Product Offerings and B2B Strategy

• Demonstrate strong knowledge and understanding of Uniteds expanding slate of products services and distribution capabilities.
• Develop deep understanding of the customers business beyond travel program responsibilities. Expand knowledge of customers core business industry performance and individual traveler profile to improve the partnership and drive loyalty to United.
• Continually embrace trends and technologies. Identify the potential impact on United and our customers to incorporate related sales strategies.
• Conduct sales and promotional programs that provide market impact. Attend and/or coordinates customer industry and trade organization events/meetings serving as a brand ambassador and proven leader in travel buyer marketplace.

Strategic Account and Deal Management

• Establish a position as trusted advisor with customers. Broaden network across departments within the accounts organization through value proposition selling.
• Understand the role and level of influence across the accounts travel purchase ecosystem (Customer/Buyer Travel Management Company Individual Traveler).
• Develop facilitate and re-negotiate contracts according to the changing business environment ensuring mutual value received. Responsible for taking the lead on the delivery of Uniteds commitments.
• Create and deliver high-quality client-facing presentations serving as key business partner with the goal of advancing the client partnership.

• Maintain CRM to reflect current and relevant account information including critical account information account strategies and tasks.

  Note: This position provides a remote work arrangement with a preference towards candidates located in the Bay Area. A well-qualified candidate in the Pacific Northwest will also be considered. This role will be required to travel up to 50% of the time.

Whats needed to succeed (Minimum Qualifications):

• Bachelors degree or equivalent years of work experience
• 3 years of equivalent experience (sales marketing communication etc.) with increasing levels of responsibility
• Foundational understanding of airline sales or travel industry sales
• Strong business sense and financial competence
• Superb time management skills with prompt external/internal communication and follow through
• Enthusiastic and motivated with an entrepreneurial and productive approach
• Proficiency in key business computer applications (ex. MS Excel/PowerPoint/Word and Salesforce)
• Travel within assigned territory with periodic travel to other destinations as required for internal and customer meetings
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• MBA or advanced degree
• 3 years of account management experience in airline industry or travel industry (supplier consultant Travel Management Company etc.)
• CTE/GLP

United Airlines is an equal opportunity employer. United Airlines recruits employs trains compensates and promotes regardless of race religion color national origin gender identity sexual orientation physical ability age veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions. Please contact to request accommodation.