Commercial Sales & Service Support
Commercial Sales & Service Support
Posted on :
24-08-2025
Employer Active
1 Vacancy
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Job Description
Responsibilities / Tasks
Are you ready to make a significant impact on the industrial refrigeration sector GEA is looking for a dynamic and proactive professional to join our team in Lisbon in a pivotal role supporting commercial sales and service operations.
Key Responsibilities:
- Manage customer inquiries (phone email website) and ensure timely follow-up through internal coordination.
- Handle quotation requests prepare quotations for standard spare parts or machines and follow up with customers.
- Oversee purchase orders create sales orders manage logistics and coordinate internal processes to guarantee on-time delivery.
- Manage customer invoicing and debt collection.
- Handle claim management warranties and incident resolution.
- Maintain CRM data (opportunities leads service tickets contracts).
- Prepare documentation for third-party collaborations.
- Occasional travel to factories or customer sites.
Your Profile / Qualifications
- Vocational education (preferably in mechanics or automation) or equivalent work experience.
- Knowledge of SAP processes (quotation/order processing).
- 35 years of professional experience preferably in industrial machinery.
- Hands-on mindset and a drive for customer satisfaction with a continuous improvement mentality.
- Native Portuguese speaker.
- High proficiency in Spanish and English (business transactions).
- Advanced Microsoft Office skills (Excel PowerPoint).
- Experience with ERP systems (SAP).
We offer:
- Attractive compensation package.
- Flexible working hours and the option for remote work (two days per week).
- 22 days of vacation per year.
- Great workenvironment as part of a collaborative team.
- Internal training and career development opportunitiesnational and international
- Join a company recognized as a Top Employer 2025.
Did we spark your interest
Then please click apply above to access our guided application process.
Employment Type
Full-Time
Key Skills
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