Sr. Help Desk Engineer- SharePoint
Sr. Help Desk Engineer- SharePoint
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Sr. Help Desk Engineer SharePoint & EMR Migration Support
Red Bank & Keyport NJ (Onsite)
30 days (Potential for future re-engagement)
Contract - No C2C or 3rd Parties
Overview
We are seeking aSr. Help Desk Engineerto support two concurrent migration projects aSharePoint migrationand anEMR migration for our in-house users. This role requires a hands-on customer-focused professional with strong troubleshooting skills and experience in managing migration-related technical issues. You will work directly with end users to resolve tickets address migration concerns and ensure minimal disruption to business operations.
Key Responsibilities
Provide onsite technical support to in-house customers in Red Bank and Keyport NJ during migration projects.
Troubleshoot and resolve SharePoint migration-related issues including folder shares permissions and access problems.
Support EMR migration activities resolving application and data access issues for clinical and administrative staff.
Manage and resolve help desk tickets in a timely and professional manner.
Document issues solutions and escalation paths for recurring problems.
Work closely with project teams to identify and address potential migration risks before they impact end users.
Deliver excellent customer service and communicate effectively with non-technical stakeholders.
Qualifications
Proven experience providing help desk and desktop support for in-house customers.
Hands-on experience resolvingSharePoint migration issues(folder shares permissions access errors).
Hands-on experience withEMR migration supportand issue resolution.
Strong troubleshooting skills across Windows environments.
Familiarity with ticketing systems and IT service management best practices.
Excellent verbal and written communication skills with a customer-first approach.
Ability to work onsite inRed Bank and Keyport NJas required.
Project Details
Start Date:Immediate
Duration:30 days
Schedule:Onsite as required
Potential for re-engagementon future projects
Required Experience:
Manager
Employment Type
Contract
