HO North American Digital Workplace Domain
HO North American Digital Workplace Domain
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1 Vacancy
Job Description
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Job Description:
Job Summary:
The Head of Digital Workplace will be responsible for designing implementing and managing our digital workplace strategy. This role involves leading a team to drive continuous improvement in our digital tools and platforms ensuring they align with business objectives and enhance the overall employee experience. You will work closely with other regional digital domains European teams and external vendors to ensure our Digital workplace is reliable secure and scalable to meet our evolving business needs.
Primary Responsibilities:
Strategy and Planning (15%):
Develop and implement a digital workplace strategy that supports the companys business objectives in full alignment with the group strategy.
Digital Workplace Management (25%):
Oversee and manage the entire digital workplace ecos--system from Google environment to end users devices and collaboration means.
Performance and Optimization: Monitor and optimize performance to ensure a smooth and efficient user experience.
Engage with employees at all levels to understand their needs and challenges ensuring that digital workplace solutions meet their requirements and enhance their experience.
Management (15%):
Oversee the planning execution and delivery of key digital workplace projects ensuring they are completed on time within budget and to the required quality standards.
Lead a team of digital workplace specialists fostering a culture of innovation collaboration and continuous improvement. Provide mentorship and guidance to team members supporting their professional development and ensuring high levels of performance
Stakeholder Engagement (20%):
Build strong relationships with key stakeholders both internally and externally to drive the adoption and success of digital workplace initiatives
Europe/Central relationship: Ensure full alignment with central stakeholders of each divisions to sustain daily operation enable evolution of the regional infrastructure and contribute to local digital strategy
Service providers Management: Manage relationships with external vendors to ensure quality of service and products.
Budget and Cost Management (15%):
Develop and manage the digital infrastructure budget optimizing costs without compromising quality.
The scope includes all Digital Airbus Divisions and Domains within North America (US and Canada).
As a senior leader you will need to operate within the Airbus Global environment building a global network sharing best practices and experiences reviewing and when necessary integrating Airbus Central policies to drive continual improvement throughout North America Digital.
Additional Responsibilities: 5%
Flexibility - Other duties as and when needed.
Qualified Education Experience Certification and Training:
Education:
Bachelor of Science degree in Information Technology or equivalent relevant experience in the field in lieu of degree.
ITIL Foundation
Preferred
NA
Experience:
Deep understanding of modern workplace technologies and trends including cloud services collaboration platforms and digital asset management.
Excellent leadership and management skills with the ability to inspire and motivate a team.
Strong analytical and problem-solving skills with a data-driven approach to decision-making.
Excellent communication and stakeholder management skills with the ability to build effective relationships at all levels1.
Minimum of 15 years in Digital roles such as solution and infrastructure architecture project management business analysis system design software development.
Experience of Change Management where you have had to implement new practices within an organization.
Preferred
NA
License/Certifications:
Preferred
Project management certification e.g. PMP SCM or Safe
ITIL certifications preferred
Travel Required:
Both domestic (within North America) and occasionally international to Europe.
Citizenship: Authorized to Work in the Canada / Authorized to work in the USA
Clearance: NA
Knowledge Skills Demonstrated Capabilities:
Strong leadership experience in a transnational environment. This is key to successfully supporting the teams and ensuring alignment for deliveries according to plan.
Able to create a positive team and community spirit and effective communication
Excellent stakeholder management skills
Ability to work under pressure and in crisis situations
Experience in operational management with short lead-times as well ability to set-up and implement strategies
Experience in transformation and continuous improvement
Strong Experience in Product Lifecycle Management
Preferred
NA
Communication Skills:
Required:
Leadership experience of organisation beyond 50 team members
Fluency in English is mandatory
Strong interpersonal skills.
Solid writing and presentation skills.
Preferred:
German or French language skills could be helpful (but not necessary)
Technical Systems Proficiency:
Required:
Proficient in Digital Workplace technologies
Knowledge of Digital processes and tools: including ITSM processes and specifically Enterprise Architecture Project Management methodologies (Waterfall Fast track Agile SAFe) Service Management Resource Management Budgeting and Risk Management.
Preferred:
NA
Environment Complexity
Highly complex environment composed of 3 divisional entities not yet integrated and spread out across the North America region on more than 23 sites. Most of these entities have a dependency with Airbus Europe & India therefore requiring coordination across all 3 continents.
International environment with very different cultures and mind-sets.
Diverse company infrastructure requirements with highly complex products: commercial and military aircraft commercial and military helicopters satellites launchers.
Digital Projects either own or supports all business activities represented in the North America perimeter: Sales & Marketing Customer Services Spares MRO Training Programs Manufacturing Supply Chain Logistics Quality Engineering Corporate Functions (HR Finance Procurement Communication Legal Facilitiesetc).
Organizational information:
Reports to the Ho Digital
Direct Reports:
Is this a people manager Yes - Mimimum
12 - Direct Reports
40 - Contractors
There will be a need to expand the team to meet demand.
Job Dimensions:
Responsible for all Airbus Digital Infrastructure the entire North America region:
Entities: 4
Sites: 25
$21M budget
Nature of Contacts:
Daily communication with all Digital North America
Regular communication with Customers Airbus Digital Central
Physical Requirements:
Onsite or remote: Office location 3 out of 5 days per week
Vision: Ability to see and read computer screens and other electronic equipment with screens able to read documents reports. DAILY
Hearing: Daily able to hear to participate in conversations in person and via teleconference or phone. DAILY
Speaking: Daily able to speak in conversations and meetings deliver information and participate in communications. DAILY
Equipment Operation: daily use of personal computer telephone copies fax machine and related office equipment and using electronic identification card to enter building floors.
Carrying: Daily able to carry documents tools drawings electronic equipment up to 10lbs.
Sitting: Daily able to sit for long periods of time in meetings working on a computer. DAILY
Standing: Daily able to stand for discussions in offices or on a production floor DAILY.
Travel: 10% of time able to travel independently and at short notice.
Walking : Daily able to walk through office and production areas including uneven surfaces. DAILY
Personal Protective Equipment required: If visiting a factory - Required PPE includes but is not limited to Safety Shoes Safety Glasses Hearing Protection Respirators/Masks and/or Protective Gloves as required by site and/or customer site
Equal Opportunity:
All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status age marital status pregnancy genetic information or other legally protected status
As a leader in our field Airbus provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.
As a matter of policy Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.
Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will meaning either the company or the employee can terminate the employment relationship at any time with or without cause with or without notice.
NOTE: Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.
Company:
Airbus Americas Inc.Employment Type:
US - Direct HireExperience Level:
ProfessionalRemote Type:
On-siteJob Family:
Leadership------
Job Posting End Date: 09.20.2025------
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background age gender disability sexual orientation or religious belief.
Airbus is and always has been committed to equal opportunities for all. As such we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to.
Employment Type
Full-Time
