Workplace Experience Receptionist

Wichita, KS - USA

Monthly Salary: Not Disclosed

Posted on: 10-11-2025

Vacancies: 1 Vacancy

Job Summary

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Workplace Experience Receptionist JLL

What this job involves: As a Workplace Experience Receptionist at JLL you will deliver elevated client and guest experiences while serving as the welcoming face of our Wichita facility. This role combines your passion for service exceptional people skills and enthusiasm for creating a hospitality-focused environment that reflects JLLs commitment to extraordinary guest services. Youll be an integral part of the facilities team while interfacing with services across the organization to anticipate needs identify issues and deliver creative solutions that create lasting memorable experiences for clients and guests.

What your day-to-day will look like:

Warmly welcome guests and callers while anticipating their needs and assisting with arrivals departures office orientations and requests

Engage visitors employees and callers in a manner that makes them feel welcomed and assisted in helpful and timely fashion

Connect with clients customers and support teams while collaborating to proactively anticipate needs and identify issues

Deliver creative solutions while being familiar with all facility services and working with facilities management to cultivate hospitality approach

Work across teams to proactively communicate and prepare for meetings and events intentionally anticipating and addressing concerns

Demonstrate confidence professionalism responsiveness and exceptional customer service skills throughout all interactions

Act as central point of contact providing information and wayfinding for campus services and activities

Actively monitor and maintain front desk lobby and surroundings to ensure safe clean organized environment reflecting brand standards

Create work orders for custodial maintenance safety and security concerns through appropriate channels and systems

Provide support and assistance with meeting room bookings reports and updates as needed

Identify potential risks and escalate appropriately to prevent privacy breaches security incidents or operational disruptions

Required Qualifications:

Minimum 1-2 years previous customer service or hospitality-related experience

People-focused mindset with passion for creating experiences that exceed expectations

Flexibility and positive attitude in managing shifting daily priorities

Excellent communication skills with ability to interact professionally in verbal and written formats

Fluency in English required for effective client and guest interaction

Multi-tasking abilities with skills to prioritize while ensuring consistent and elevated guest experiences

Working knowledge of information technology tools and platforms

Working knowledge of Microsoft Office suite (Teams Excel PowerPoint Word and Outlook)

Preferred Qualifications:

Experience in hospitality or customer service environments

Background in facilities management or workplace experience coordination

Knowledge of work order management systems and administrative support processes

Experience with meeting room booking systems and event coordination

Understanding of security and safety protocols in corporate environments

Location: Onsite - Wichita KS 67220

Schedule: Full-time non-exempt position. Hours range from 7am-5:30pm Monday through Friday depending on business needs.

Location:

On-site Wichita KS

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...