Quality Assurance specialist
Quality Assurance specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Quality Assurance specialist Healthcare
Brooklyn NY Full time
$25 Hourly
Position Summary:
The Quality Assurance Specialist plays a key role in supporting high-quality patient care through proactive care coordination patient engagement and administrative oversight. This role is responsible for ensuring patient referrals follow-ups and healthcare services are carried out in a timely and efficient manner. The QA Specialist also provides documentation and operational support across departments to maintain regulatory and internal quality standards.
Key Responsibilities:
New Patients:
Provide timely and appropriate follow-up on newly referred patients
Establish communication and schedule appointments with new patients
Current Patients:
Maintain ongoing engagement with patients and families through proactive outreach
Educate and link patients to appropriate healthcare services and resources
Monitor and track patient progress maintain accurate records in electronic systems
Follow up on diagnostic tests referrals and hospitalizations
General QA Support:
Enter maintain and retrieve patient and quality-related data from electronic systems
Support internal audits and department quality checks as assigned
Assist in cross-departmental QA initiatives under the direction of the QA Director
Perform additional administrative and support duties as assigned
Compliance Statement:
The QA Specialist must remain fully compliant with the organizations compliance program including adherence to all standards of conduct reporting requirements and regulatory procedures. Compliance is an integral part of performance evaluation. Noncompliance including failure to report violations may result in disciplinary action up to and including termination.
Qualifications & Skills:
Excellent interpersonal skills both verbal and written
Strong customer service orientation and problem-solving ability
High attention to detail and accuracy in data entry
Proficient in Microsoft Word Excel and electronic health records (EHR) systems
Ability to work independently and in a team environment
Preferred Experience:
Prior experience in a healthcare care coordination or QA-related role
Understanding of HIPAA patient documentation and care workflows
Email resume to:
Required Experience:
Unclear Seniority
Employment Type
Full Time
