Principal Partner Strategy and Operations Manager - AMER
Principal Partner Strategy and Operations Manager - AMER
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1 Vacancy
Job Description
At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Austin
About The Role
Cloudflare is seeking a Senior Partner Strategy and Operations Manager to support the AMER Partner organization. This is a high impact role for an experienced strategy and operations professional who is looking for an opportunity to directly impact channel strategy and operational this role you will work closely with the Americas Vice President of Partner Sales the Partner Account Teams Sales and Marketing to develop and build out the channel strategy for the Americas. You will own quarterly and yearly planning cycles quota setting channel sales process optimization and pipeline reporting.
The ideal candidate will be proficient in developing data sets analyzing metrics to identify trends and opportunities to make strategic recommendations to drive actions to grow the Americas channel ecosystem. As a trusted advisor you will have an opportunity to lead the transformation and growth of our channel by growing partner routes to market and build the operational backbone of our partner business for scale.
This role is a great fit for you if you are a self-starter able to thrive in an environment that requires operating with a high degree of autonomy and are driven by the opportunity to make a significant impact in a high growth fast paced environment.
Responsibilities
- Understanding of the strategic business drivers and ability to maintain/use interactive dashboards and visualizations tools such as Tableau or Google Sheets to present operational insights relevant for business growth
- Ability to analyze historical data implement tools and systems to automate and optimize channel operations processes and provide strategic recommendations to Partner Leadership
- Provide proactive support to manage partner performance across the sales cycle including pipeline closed deals performance data and velocity of deals
- Building financial models including the use of Excel/Google Sheet functions like INDEX MATCH and VLOOKUP coupled with power pivots to automate processes and enhance efficiency in data analysis and reporting.
- Provide operational support and guidance to the Americas Partner Leadership Team to drive strategy operational excellence forecasting/pipeline accuracy and provide insights while adhering and aligning to globally consistent Partner Operations process and Rule of Engagement.
- Collaborate with the other members of the partner operations team to drive quarterly and annual planning process define quarterly and annual targets for regions managers and team members
- Oversee strategic focus partners and nurture new partner relationships with emphasis on contract negotiation optimization of partner performance and partner program compliance
- Contribute and enforce internal and external facing channel rules of engagement
- Define Americas specific KPIs metrics dashboards and operational cadences to manage the health of the partner business and achieve annual goals while aligning to the global standards set forth by the Partner Operations team.
- Own and Lead strategic cross functional initiatives and projects to accelerate our partner revenue and pipeline growth
- Drive continuous improvement and operational excellence around managing partner deal registrations pipeline and opportunities
Requirements
- 10 years experience in partner operations sales operations partners sales partner management partner marketing or programs
- Experience in partner operations experience with various routes-to-market is preferred
- Experience working with and/or partner programs such as Resellers MSSPs GSIs Distributors System Integrators Technology Alliance GSPs
- Experience working as a business partner to a sales leader
- Strong understanding of how multi-tier partner programs operate
- Strong quantitative skills and high data fluency
- Proficient with Salesforce and Google suite especially with Google Sheets
- Creative problem solver with strong attention to detail and a drive to build something better
- Excellent communication and presentation skills
- Self-starter with a strong ability to operate in a dynamic environment with minimal supervision
- Strong ability to influence stakeholders at middle and senior management levels internally and externally
This role is eligible to participate in Cloudflares equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs including parental pregnancy health medical and bereavement leave
What Makes Cloudflare Special
Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.
Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youd like to be a part of Wed love to hear from you!
This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.
Required Experience:
Manager
Employment Type
Full Time
