As a Sr. Solutions Engineer at Fingerprint you will play a critical role in driving the technical sales process and ensuring the company achieves its growth targets. Your expertise will support customers and sales executives positioning Fingerprint as a trusted advisor throughout the sales journey. By presenting and explaining Fingerprint features to prospective customers through demos you will effectively showcase the value proposition of our solutions.
What Youll Do
- Attend customer discovery requirements gathering and technical calls to understand customer pain points.
- Translate customer pain points into solutions using Fingerprint demonstrating how our technology can address their needs.
- Lead Proof-of-Concept (POC) integrations with customers tech stacks to showcase the value and efficacy of our solutions.
- Build trust with various customer teams and act as a trusted advisor to both customers and sales executives.
- Collaborate cross-functionally to streamline and improve the sales process working closely with account executives.
- Respond to Requests for Proposals (RFPs) Requests for Quotes (RFQs) and Requests for Information (RFIs).
- Attend and present at conferences to represent Fingerprint and promote our solutions.
- Demonstrate problem-solving skills while addressing customer issues and ensuring customer satisfaction.
- Act as a liaison between the sales and marketing teams providing valuable insights for effective collaboration.
- Develop demos that showcase how customers can utilize Fingerprint to enhance their businesses.
- Train and educate new hires on the technical aspects of Fingerprint and various use cases.
What Were Looking For
- 7 years of relevant experience in a similar role.
- Innate ability to identify customer pain points and provide solutions within the Fingerprint framework.
- Excellent presentation skills including the ability to effectively demonstrate technical solutions.
- Previous pre-sales experience is highly desired.
- Customer-focused mindset with a commitment to delivering excellent service.
- Outside-the-box thinking self-starter with strong problem-solving skills.
- Ability to thrive in a dynamic and rapidly evolving industry.
- Strong verbal and written communication skills.
- Proven experience in translating customer requirements to internal stakeholders.
- Team player with a collaborative approach.
- Entrepreneurial spirit and a drive to succeed.
Required Experience:
Senior IC