This role focuses on the development integration and operation of digital workplace platforms and services. It involves implementing modern software and security engineering practices ensuring system reliability through SRE principles and managing enterprise communication and collaboration technologies. The position requires coordination across internal teams and vendors to deliver scalable secure and high-performing solutions.
Responsibilities
Develop implement and integrate scalable enterprise communication and collaboration platforms and services including hardware software and SaaS tools applying engineering best practices across COTS and proprietary solutions
Apply modern software engineering practicessuch as Infrastructure as Code (IaC) CI/CD pipelines automated testing and version control to enhance platform reliability and agility
Design secure and intelligent platformsby integrating security principles (e.g. access control encryption compliance) and managing AI agents for automation and improved digital experiences
Ensure platform reliability and Digital Employee Experience (DEX)by administering observability tools defining and monitoring SLOs/SLIs and responding effectively to operational issuesthrough proactive troubleshooting and execution of incident response plans
Requirements (Minimum Qualifications)
Degree in Computer Science/Engineering or Electronic/Electrical Engineering
Expert Knowledge in one of following areas:
Conferencing platforms (e.g. Cisco Q-Sys Pexip)
Communication platforms (e.g. Skype Mattermost OnTalk)
Collaboration platforms (e.g. Outlook SharePoint Confluence)
Proficiency in deploying platforms across Windows Linux and Android OS
Ability to configure and maintain databases server modules and client modules
Familiarity with modern DevOps practices and tools (e.g. PowerShell Python Terraform)
Familiarity with observability tools (e.g. ElasticSearch)
Experience with containerized environments (e.g. Docker Kubernetes)
Experience with device management systems (e.g. Samsung EMM WS1 UEM)
Nice-to-haves
Experience managing AI agents integrated with enterprise systems
Strong understanding of secure software development lifecycle
Ability to drive continuous improvement in digital employee experience
Exposure to both commercial off-the-shelf (COTS) and proprietary solutions
As CSIT is an agency under the Ministry of Defence (Singapore) only Singapore Citizens will be considered.
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