Sr. Customer Development Manager
Sr. Customer Development Manager
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1 Vacancy
Job Description
Relocation Assistance Offered Within Country
Job Number#168711 - Taguig National Capital Region (NCR) Philippines
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!
Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.
Brief introduction - Role Summary/Purpose:
The Customer Development Manager is responsible for achievement of Sales targets through excellence in the 5Ps execution at the direct point of sale where planning CP/ Direct Retailers/ Service Providers activities is key. They must develop and support the partnership between CP/ Direct retailers/ Service Providers at the customers headquarters at the store and regional level by nurturing contacts and negotiating with buyers merchandisers and Store Operations/in-store personnel. They provide feedback on the in-store environment which allows rapid revision of competitive tactics.
Responsibilities:
Monitors sales and distribution performance particularly for new products and taking timely action to drive continuous improvement.
Engages our customers to build our brands through strong alignment selling and negotiation.
Regularly visits stores in order to identify areas of improvement.Collaborates cross-functionally to develop and deliver strong commercial strategies and plans based on a deep understanding of our shoppers and categories.
Leads development of 18-month rolling joint win-win business plans (baseline and promotions) covering sales volume and profitability at PPG/SKU level and incorporating customers objectives and strategy.
Monitors compliance of 5P activity execution against established agreements/objectives and tracks interim performance of 5P activities to ensure flawless execution.
Collects information on the external environment (e.g. competitor activity) during the promotion period.
Conducts post-evaluation analysis based on activity details and compares results with pre-evaluation analysis explaining any potential differences.
Identifies insights from post-evaluation analyses and incorporates learning into future customer/RE strategy.
Required Qualifications:
Bachelors Degree in any Business Course or related course
Minimum of 2 years experience in Consumer Goods/ Customer Management of key accounts (e.g. FMCG industry experience an advantage)
Strong drive to achieve resultsLeadership skills
Strong verbal and written communication skills; ability to communicate in a clear focused persuasive manner
Strong analytical skills
Business-savvy strong field execution and high-level of customer & trade understanding
Preferred Qualifications:
Able to work well under pressure & within limited time frame
Active and results-driven good negotiation skills and have a strong personality.
Computer literate in MS Office and Google Suite
Minimum supervision required
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We are Hiring!!
Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race colour religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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Required Experience:
Manager
Employment Type
Full Time
