IT Manager
IT Manager
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Job Description
Join the Trackonomy Team!
At Trackonomy our employee value proposition champions your growth through varied responsibilities and a commitment to innovation. Join us to evolve professionally in a company that reshapes both industries and individuals.
Connection & Community:Youre essential to Trackonomys mission and every team member is regarded as a our goal is to make a lasting impact on the world making every endeavor at Trackonomy a meaningful journey.
Growth & Development:Dive into diverse roles and learn from our seasoned leaders. Your potential and passion define your trajectory here. We value innovation and offer unparalleled opportunities making your career journey Trackonomy your growth is multifaceted. Collaborate and learn directly from senior leaders across various departments. Here your potentialfueled by capability passion and resultsdetermines the scope of your role. At Trackonomy merit and opportunity outweigh mere experience. Its a level playing field offering unique opportunities not found elsewhere.
Impact:Trackonomy is dedicated to impactful tech solutions that better our world. From fire prevention to enhanced security our innovations dont just change industries; they save lives. Join us to be part of meaningful change.
About Trackonomy
At Trackonomy we are pioneering a transformative network of interconnected objects. Our goal is to bring inanimate objects to life giving them the ability to converse think and interact in real-time. Envision a world where our devices seamlessly integrate with every physical entity facilitating a global conversation among them. Our overarching mission is to craft the operating system for the connected world one object and sensor at a customers are major players in various verticals such as logistics industrial utilities healthcare and government. They use our solutions for a wide range of applications like predictive maintenance workflow optimization asset protection safety security and environmental monitoring. We are a unicorn funded by top investors like Kleiner Perkins and 8VC.
Our executive leadership team has experience working together for over two decades having previously held key roles in the C-suites of renowned companies such as Flextronics Heptagon GT-Nexus and Digital Motors Corporation. Together we have engineered a revolutionary technology that is yielding extraordinary results.
Are you ready to be a part of the next chapter in Silicon Valleys hyper-growth IoT success story
This position is full-time onsite in Juarez Mexico.
Summary
The Head of IT & Systems is responsible for managing the companys technology infrastructure software tools and information security across all locations. This role oversees system administration onboarding/offboarding SOC 2 compliance and network security for approximately 300 employees. The ideal candidate is hands-on detail-oriented and capable of supporting a fast-paced operational environment with distributed teams and evolving systems.
Key Responsibilities:
Infrastructure & Systems Management
- Own the architecture performance and maintenance of all IT systems including networking file management cloud infrastructure and enterprise software.
- Lead allSOC 2 compliance initiatives and audits to ensure the company remains compliant
- Oversee deployment updates and troubleshooting for core platforms (e.g. ERP productivity tools device management VPN).
- Ensure uptime and reliability of on-site and cloud systems across all locations including manufacturing environments.
IT Operations & Support
- Lead all IT support activities ensuring timely resolution of user issues and requests across sites and shifts.
- Manage the onboarding and offboarding process for all users including device setup access provisioning and deactivation.
- Maintain an accurate IT asset inventory software license records and systems documentation.
Security & Compliance
- Implement and maintain SOC 2 and other relevant IT compliance standards partnering with external auditors as needed.
- Manage network and endpoint security including firewalls threat detection user access controls and patch management.
- Conduct regular risk assessments and lead incident response planning and execution.
Team Vendor & Budget Management
- Lead and develop a small IT team (or manage MSP partners) setting clear priorities and expectations for support and systems administration.
- Manage relationships with IT vendors and service providers including contract review performance tracking and SLA enforcement.
- Own the IT budget including forecasting expense management and cost optimization for hardware software and services.
Qualifications:
- 6 years of progressive IT leadership experience including system administration security compliance and user support.
- Hands-on expertise in networking cloud services (e.g. Microsoft 365 Google Workspace Azure) and device management.
- Experience implementing and maintaining SOC 2 or similar compliance frameworks.
- Proven experience managing IT budgets and vendor contracts.
- Experience supporting both office and manufacturing environments is strongly preferred.
- Fluency in English and Spanish is required.
Trackonomy Systems is proud to ensure equal employment opportunities to all individuals regardless of their race color religious creed national origin ancestry physical or mental disability sex gender gender identity gender expression sexual orientation age medical condition genetic information marital or registered domestic partnership status military or veteran status or any other characteristic protected by state federal or local law.
We strive to provide a stellar experience throughout the application process and ensure all applicants will be given proper consideration based solely on merit and Trackonomys business needs.
Trackonomy Systems is dedicated to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need assistance or accommodation due to a disability while interviewing please contact
When you apply to a job on this site you acknowledge and agree that the personal data contained in your application will be collected and processed by Trackonomy Systems Inc. and/or one of its subsidiaries (Trackonomy) in accordance with our Applicant Privacy Notice. If you have any questions about our privacy practices please contact.
Required Experience:
Manager
Employment Type
Full Time
