Specialist, Technology Engineer (Windows Server)
Specialist, Technology Engineer (Windows Server)
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Job Description
Environment
Supporting over 3000 Windows servers
Over 25000 users
Hybrid environment of on premise and multiple external cloud offerings
Direct support for various business applications including package software
Support monitoring utilizing SCOM
Support on call rotation
Solve and manage walkup/cases and day to day priority for assigned work
In addition to the skills listed above the ideal candidate for this role will be able to demonstrate:
Extensive knowledge and experience with MS Windows Server OS with emphasis on designingand building enterprise scale deployments
Understanding of network and firewall requirements for server builds
Images GPOs Secure configuration and the ability to troubleshoot/support with peer teams ancillary processes such as patching audit etc.
Extensive knowledge and experience with infrastructure automation enable self-service
Strong knowledge of PowerShell and PowerCLI
Understanding of network and firewall requirements for server builds
Understanding Physical and Virtual storage with respect to server builds
Proven change management controls (process)
Server HA such as clustering preferred clustering for Windows
Communications
Ability to provide executive presence and communication
Ability to manage conversations with customers vendors and management not only for daily tasks but also for projects and production outages
Establish process across teams for technical components and services
Contribute to process design across teams for technical components and services
Seen as a leader in technology with ability to teach and influence use cases designs and standards - Ex. Business support PCI PII and technical robustness knowledge management (technical)
Past experience leading and supporting a Community of Practice
Skills That Standout
Demonstrated knowledge of AWS and Azure for Enterprise support/installations
Certifications: AWS Cloud Practitioner or Azure Fundamental
Can contribute to POC/New Tech with peer teams across the organization
Ability to thrive in a team environment that is growing and changing quickly as services adapt
Ability to create/manage automation of deployments and process (required)
Previous experience working within teams utilizing Agile and Lean principles
**This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the StemOPT Extension program.**
#LI-TN1
Job Description Summary
If youre enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers then Nationwide Technology is the place for you. Nationwides industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to we want to hear from you!The Technology Engineer delivers standard and custom supportable technology products based on Nationwides architectural standards technology roadmaps industry trends and business requirements. Youll be focused on collaboration data systems storage middleware network security and contact center technology products. Youre also accountable for the operational aspects and management for the above products in accordance with the business requirements and defined service level agreements (SLAs).
Job Description
Key Responsibilities:
Creates and implements standard builds/templates for all technology platforms.
Drives requirements to meet current and future needs tracks and reports capacity postures.
Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
Analyzes reports and delivery recommendations to remediate capacity issues.
Implements capacity enhancements.
Designsstandardandcustomtechnologysolutionsfor businesspartnerprojects including pre-production testing performance tuning handoffs and certification.
Delivers technology/product optimization migrations and management including technology/product design planning power and environmental management.
Collaborateswithotherstodevelopmeaningfulmetricsthatdrivefact-baseddecisionson a givenproduct/environment/solution.
Conducts proactive system maintenance disaster recovery planning data backup and recovery as well as inventory configuration and utility product management.
Executes production engineering processes incident management root cause analysis problem management change management release management and knowledge management.
Provides production support for all technology platforms.
Provides oversight for technical labs and development environments.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Manager/Director Technology Engineering Manager/Technology Product Manager.
Typical Skills and Experiences:
Education: Undergraduate studies in computer science management information systems or a related field is preferred.
License/Certification/Designation: Technology certifications or designation are not required but encouraged (i.e.: AWS Azure scripting and development languages delivery methods security).
Experience: Four yearsof experience withmoderatelycomplexintegrated solutions and an ability todevelop andmodify existing solutions for specialized needs. Experience with automation of solution configurations deployment and with system management processes and tools. Experience with concepts and solutions:IaaS PaaS SaaSand Package Solutions.
Knowledge Abilities and Skills: Strong communication skills knowledge of planning management and execution of Accelerated Solutions Deliver framework Information Security acumen. Influencing negotiating and priority setting is needed. Insurance/financial services industry knowledge is a plus.
Other criteria including leadership skills competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring managers leader and Human Resource Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Normal office environment. Some travel may be required.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs including: medical/dental/vision life insurance short and long term disability coveragepaid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date nine paid holidays 8 hours of Lifetime paid time off 8 hours of Unity Day paid time off 401(k) with company match company-paid pension plan business casual attire and more. To learn more about the benefits we offer click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged appreciated respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
