Team Leader CAC
Team Leader CAC
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1 Vacancy
Job Description
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence.
At Maersk we believe in the power of diversity collaboration and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.
With over 100000 employees across 130 countries we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together lets sail towards a brighter more sustainable future with Maersk.
We Offer
This is an exciting career opportunity to work in a multinational Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.
Key Responsibilities:
Develops a professional and customer-focused team through role modelling leadership and coaching.
Will focus on stakeholders and direct engagement with
CAC OTCX (Central America Andina and Caribbean Sea Area One Team Customer Experience) Colombia Venezuela Costa Rica Panama Dominican Republic.
Drives commercial intelligence within own team.
Attends regular or ad-hoc joint sales calls with sales teams to provide better service to customers.
Drives continuous improvement of process performance and team efficiency.
Provides support to global and local initiatives and projects.
Actively contributes to the local management team-share views.
Has ideas and experiences on how to further improve team departmental performance and customer experience.
Has at least three to five years of experience to fulfill the role.
Involved on Process Improvement Agile and Continuous Improvement processes.
Will manage 15-20 FTEs Process Experts Spanish Speakers.
Who are we looking for:
With leadership experience and managing a team.
Have worked with CAC OTCX (Central America Andina and Caribbean Sea Area is an advantage.
SME levels are acceptable.
Graduate of Bachelors Degree.
Fluent in Spanish Language is a plus but not required.
Engaging and can handle pressure.
With Relevant experience in Shipping Logistics Forwarding Supply Chain Operations is a plus.
Handled Different Accounts under BPO set up or other industries are also acceptable.
Amenable to work in permanent night shift schedule and hybrid set up.
Open to work in Pasig City.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Employment Type
Full-Time
