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About the position
Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor residential and professional applications. We are on a growth journey now looking for a Service Technician for supporting our Workshop Equipment sub-segment.
WAECO Germany WSE GmbH is a subsidiary of the Dometic Group AB from Sweden. WAECO is an established premium brand in the automotive segment with a strong brand DNA and is regarded as a technical and qualitative trendsetter and benchmark for the global A/C service and maintenance industry. WAECO has been a recognized market leader in this field for over 50 years and works closely with workshop customers and the automotive industry; and a leading provider of workshop equipment with a clear focus on innovative solutions in the field of automotive air conditioning technology.
The service technician takes care of the maintenance and repair of Waeco air conditioners at the customers premises and provides advice. He also provides support in the helpdesk planning service administration and collaborates with the international service team.
Maintenance and repair of all Waeco products mainly.
Offer/sell service contracts parts upgrade kits and consumables during maintenance/repair visit
Keeping customers up to date with new developments and advising them on them.
During customer visit answering questions about product/device operation or offer training on the job.
Participate in trade fairs and training
Commissioning and instructing AirCon machines
Support in the helpdesk planning service administration
Interface between Head of Service Workshop Equipment and Field Service Technician
The position requires travel mainly in the Benelux area.
What do we offer
You are offered an interesting role in a dynamic fast paced and global environment with great opportunities to grow evolve with the company and take on new challenges.
Dometic/Waeco is passionate about building together an inclusive and equitable working environment that respects individual strengths views and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!
Required Experience:
IC
Full Time