Benefits Analyst 1 (Limited Duration)
Benefits Analyst 1 (Limited Duration)
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Job Description
This is an internal job posting. Only former Multnomah County employees on an active recall list may apply for this opportunity through this site.
Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$31.46 - $47.19 HourlyDepartment:
Department of County Management (DCM)Job Type:
Limited DurationExemption Status:
United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):
August 24 2025
The Opportunity:
This is an internal recruitment open to all current regular trial service and limited duration employees of Multnomah County who are in paid status on approved leave or on an active recall list.
Temporary and on-call employees in Local 88 may apply for an internal recruitment if they were hired through a competitive civil service process.
Temporary and on-call employees who are not in Local 88 may apply for an internal recruitment if all of the following conditions are met:
The employee was hired into the current temporary or on-call position via a competitive recruitment and selection process consistent with the countys Personnel Rules;
The employee has worked in an on-call and/or temporary capacity at least five hundred (500) hours within twelve (12) months preceding the date of application;
The recruitment is for a position in their current department; and
The recruitment will not result in a promotion to a job class with a higher maximum salary rate.
Overview
The Benefits Office is looking for its next Benefits Analyst 1 (HR Analyst 1). The Benefits Analyst 1 role supportsthe various aspects of benefit administration pertaining mainly to active employees including medical/dental insurance life and disability programs flexible spending accounts long term care and HRA-VEBA for over 5000 benefit-eligible County employees.
Who We Are & What We Do:
The Benefits Office is here to serve our believe our employees health matters! Multnomah County Benefits Office provides generous benefits to our employees and their covered family members including domestic Benefits Office aims to help employees get the most out of their benefits: whether going in for yearly check-ups getting a massage starting a new family getting ready to retire going on medical leave - the Benefits Office is here to help.
At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect and an environment of safety trust and belonging for our employees. We are proud to be an Equal Opportunity Employer.
The Role:
As the Benefits Analyst 1 you will be a part of the Benefits team and will focus on ensuring proper administration of benefits programs and providing high levels of customer service to a diverse customer base which includes employees retirees COBRA enrollees vendor partners Payroll Labor Relations and Human Resource Partners across the Countys departments.
Your solution-oriented and flexible problem-solving behavior will be crucial in meeting the high demands of County internal customers. You will partner directly with our HR customers and internal teams to resolve benefits issues and assist in the general administration of employee benefits.
Responsibilities:
Assist HRA 2 on job changes analysis processing and communication analysis of mid-year changes and plan eligibility for benefits programs including review of labor contracts and plan documents.
Correct employee records based on direction from HRA 2. Under direction from manager or HRA 2 review errors with enrollment/escalated issues with payroll deductions regarding benefits. Provide detailed issue/error description to management create service now tickets track solutions validate and audit changes made for issues tracked/initiated by manager.
Premium reimbursement - Pull benefits time and absence reports from Workday use advanced Excel skills (vlookups formulas pivot tables) to process premium reimbursements for eligible employees 2x per month.
Provide managers and colleagues with reports often combining data from multiple Workday reports using advanced Excel functions like VLOOKUPs pivot tables and data validation to manipulate this data to meet specific business needs and support new projects.
Interpret and apply existing policies and procedures related to benefits programs. Write procedures for benefits operations processes.
Attend meetings occasionally lead meetings as required representing EBO in a professional manner for the advancement of benefits department work.
Accurately process detailed invoices to pay vendors and perform billing/enrollment reconciliations/audits as needed. Detailed analysis of discrepancies using Workday benefit records payroll records and Excel. Weekly reconciliation of vendor error reports analyzing billing documentation enrollment information payroll documentation and job history to resolve.
Provide detailed and knowledgeable support to employees regarding benefits programs job changes and life changes.
Focus on Flexible Spending Account (FSA) programs mid year changes to FSA and other programs due to other coverage/job changes/family changes.
Support HRA 2 with Open Enrollment administration under direction from the manager.
Ideal attributes:
Strong critical thinking problem solving and analytical skills
Demonstrate a commitment to promoting equity and inclusion
Excellent verbal and written communication skills with the ability to articulate complex concepts in simplified formats for a variety of audiences
Intermediate or advanced Excel skills
Highly organized with the ability to prioritize and manage time well in order to meet deadlines. Must be able to maintain the highest level of confidentiality and discreetly handle sensitive and confidential information
Possess the ability to thrive in a fast-paced high growth environment while maintaining a think yes mindset and strong focus on customer service
Detail-oriented
Be a team player who is approachable supportive and able to contribute ideas and recommendations
This is a Limited Duration Assignment that is expected to last a year or more; although Limited Duration Assignments may end at any time. Limited Duration Assignments can be no longer than two years in duration.
To Qualify
We will consider any combination of relevant work experience volunteering education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
A Bachelors Degree in public administration human resources administration business administration or a related field. (We will consider equivalent work related experience in lieu of a degree.)
One (1) year of experience with the administration in the full suite of employee benefits to include but not limited to Medical Dental Vision Pharmacy Flexible Spending Accounts Life Disability and VEBA Trust.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Additional years of experience in administering employee benefits
Experience using Workday HRIS/ATS system
Ability to promote equity and inclusion
*Transferable skills: Your transferable skills are any skills you have gained through education work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
Screening and Evaluation
The Application Packet: Your completed application must include the following items:
A completed online application.
A resume that contains your relevant experience and education. Please be sure your resume includes the following for each employer: name of employer location dates of employment your title a brief summary of your responsibilities and if applicable the number of employees under your supervision.
A cover letter that expands on your resume
addresses why you are interested in this position; and
demonstrates how your experience and skill set aligns with the minimum and preferred qualifications listed.
Note: The application resume and cover letter should demonstrate your work experience/skills and how they are related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough addressing how you meet the minimum and any preferred qualification listed as these materials may be scored and determine if you move forward in the process.
The Selection Process: For details about how we typically screen applications review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications: We may do an additional preferred review phone screen and/or send out additional supplemental questions to identify those highest qualified.
Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s) a hiring interview and/or additional testing to determine the best candidates for a position.
Background check and reference checks: All finalists must pass reference checks and some departments may require a criminal records check.
Additional Details
This recruitment may be used to fill full-time part-time temporary limited duration and on-call positions.
Type of Position: This is an hourly non-represented position that is eligible for overtime.
Multnomah County offers an exceptional benefits package including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.
Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidates relevant experience education seniority training and/or tenure. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
Hybrid Telework: This position is designated as hybrid telework meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the County cannot support ongoing telework from other locations. The onsite work location for this position is the Multnomah County Building: 501 SE Hawthorne Blvd Portland OR 97214.
Schedule: Monday - Friday 8-hour days 40-hours a week. There may be some flexibility with start and end times.
Serving the Public Even During Disasters
Everyday Multnomah County staff work together to serve as a safety net for our communities. During a disaster this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather natural disaster or other types of community emergency response. During these emergency responses while typically there begins with a call for volunteers County employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information please visit the Disaster Service Worker Information page.
Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran or protected veteran status genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans Preference: Under Oregon Law qualifying veterans may apply for veterans preference. Review our veterans preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Questions
Recruiter:
Jessi RhodesEmail:
Phone:
1 (503)x88396Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
Job Profile:
9080 - Human Resources Analyst 1Required Experience:
IC
Employment Type
Full-Time
