Practice Manager I - RN
Practice Manager I - RN
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Job Description
Job Details
Description
Womens Care founded in 1998 is a leading womens healthcare group in the United States dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100 locations and over 400 OB/GYNs and specialists across the country Womens Care provides comprehensive patient care in obstetrics gynecology gynecologic oncology urogynecology gynecologic pathology breast surgery genetic counseling maternal fetal medicine laboratory services and fertility.
The Practice Manager is responsible for managing all aspects of practice operations of the unit and is accountable for the overall operations business and clinical functions of the practice. The Practice Manager manages daily operations of the sites manages staff and associated metrics maintains budgetary and inventory control and ensures compliance with all policies procedures and regulations while providing the highest level of customer service.
Practice Manager I: 1 to 5 Providers
- Ensure day to day operations in the practice run efficiently promote staff/provider collaboration and maintain key objectives and metrics including daily huddles.
- Partner with operational leaders and Talent Acquisition team to assist with recruitment and develop a staffing model that aligns with the practice objectives.
- Manage patient access and the provider scheduling workflows/processes to reduce complexity and drive provider utilization while increasing/improving access for our patients.
- Manage front desk check-in/check-out workflows/processes to reduce errors improve financial performance and increase patient satisfaction.
- Support and manage the clinical teams and in partnership with the CSC team ensure regulatory clinical compliance.
- Distribution review and requests from partners.
- Provide monthly practice operations reviews to the physicians and partners including individual productivity.
- Partner with providers to develop ongoing access and capacity action plans that improve and maintain provider productivity and satisfaction.
- Review and resolve marketing tickets google complaints etc.
- Coach and mentor staff to ensure development and promote engagement retention and growth opportunities.
- Day to day management of input/output that drives our P&L outcomes.
- Facilities management to ensure clean and pleasant-looking facilities that represent the Womens Care quality and brand.
- Safety/regulatory environment compliance (partner with CSC) to ensure a safe environment that meets/or exceeds our internal policies including CLIA DEA and IOS certifications.
- Implementation and execution of onboarding/ramping of new providers to achieve our revenue and growth targets.
- Manage all inventory equipment and supplies while ensuring controls are in place and followed for expense control.
- Research and correct billing issues in tandem with the operations leadership as necessary.
- Day-to-day operational management of patient satisfaction of all services rendered address patient complaints and customer service issues as necessary.
- Monitor medical equipment for appropriate use and function.
- Represent the practice at organizational meetings providing input and decision-making where appropriate.
- Demonstrates and embodies the Womens Care mission and core values.
- Compliance with all HIPAA rules regulations and guidelines.
- Other duties as assigned.
Qualifications
Qualifications:
- Must have an active and unrestricted RN license in the state of Florida.
- A minimum of 3 years progressive medical practice experience OBGYN or MFM experience strongly preferred.
- Computer literacy especially with EMR systems preferably eClinicalWorks (eCW).
- Knowledge of medical terminology medical billing and insurance reimbursement.
- Knowledge and understanding of healthcare financial management and P&L.
- Must be dependable reliable and punctual.
- Ability to lead and manage a team with experience in conflict resolution.
- Excellent judgment dependability and conscientiousness.
- Demonstrated high ethical standards and integrity.
- Ability to provide leadership and influence others.
- Ability to provide critical thinking skills solve problems and identify solutions.
- Strong attention to detail and accuracy.
- Displays a professional and positive outlook and manner.
- Ability to work cooperatively in group situations; offers assistance and support to coworkers actively resolves conflicts inspires trust of others and treats patients and coworkers with respect.
WHY JOIN WOMENS CARE
We Offer:
- Competitive compensation package
- Health dental and vision benefits
- Paid time offand paid holidays
- 401k plan
- An opportunity to make a difference in patientslives every day!
Womens Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees we remain true to our mission of Improving the Health of Women Every Day. At Womens Care weCAREabout our patients and we stand by our values.
Compassion & Empathy: Treating patients like valued friends and family
Accountability: Taking responsibility for our actions and behaviors
Respect: Acting respectfully in every interaction
Excellence & Quality: Providing the safest highest quality of care
Required Experience:
Manager
Employment Type
Full-Time
