Data Entry Technician (Extra Help)

ABOUT THE POSITION

The Data Entry Technician-Extra Help position will fulfill staffing needs within our Voter Data Services Department of the Orange County Registrar of Voters. As a Data Entry Technician- Extra Help in this department the job duties may include;

• As a primary responsibility uses a keyboard or data entry terminal to enter alpha and numerical data
• Reviews documents for completeness accuracy and consistency with procedures prior to entry
• Extracts data from documents and coding for entry
• Verify affidavits of new or re-registering voters daily under tight deadlines
• Key corrections to voter information to ensure we have the most updated information
• Verify signatures on petitions registration affidavits and returned Vote-by-Mail Ballots (VBM)
• Proofread inputs to ensure accuracy
• Key for long periods of time
• Additional duties as assigned

DESIRABLE QUALIFICATIONS

The Ideal candidate will possess knowledge of data entry terminology and equipment along with the ability to;

Technical Knowledge Office Experience

• As a primary responsibility uses a keyboard or data entry terminal to enter alpha and numerical data
• Understand the procedures and regulations governing the areas of assignments; the terminology and documents used and apply that knowledge to the specific operations of the office
• Key data at a rate acceptable for the position
• Review documents for completeness accuracy and consistency with procedures
• Extract data from documents and coding for entry using information codes
• Verify affidavits of new or re-registering voters daily under tight deadlines
• Key corrections to voter information to ensure we have the most updated information
• Verify signatures on petitions registrations and returned VBM ballots
• Proofread inputs and ensure accuracy
• Ability to perform repetitive tasks with a high degree of accuracy
• Proficiency in current computer systems and programs as well as modern office practices and procedures and the operation of equipment

Interpersonal Skills

• Working well in a team environment
• Consistently demonstrating a positive attitude
• Exhibiting a strong work ethic
• Understand and follow oral and written instructions
• Working independently as well as with a team

Customer Service

• Interacting in a professional and courteous manner
• Ability to answer inquiries from the public with diplomacy professionalism and enthusiasm
• Anticipating and meeting customer needs in all situations
• Establishing productive and professional relationships with internal and external customers

Communication Skills

• Valuing and participating in a free flow of information with others for the sake of a common goal
• Demonstrating the principles of writing and grammar including correct spelling and proper word usage punctuation and sentence structure
• Demonstrating the ability to clearly and articulately convey information in an official formal situation
• Exercising discretion and maintaining confidential and/or sensitive information as dictated by the assignment
• Active listening to understand what is being communicated. Asking clarifying questions.

PHYSICAL MENTAL AND ENVIRONMENTAL REQUIREMENTS

Physical Conditions:Vision sufficient to read standard text fine print and various handwritings and to view a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to stand sit walk stoop and bend routinely to perform daily tasks; ability to sit for prolonged period of time; manual dexterity to use hands arms and shoulders repetitively to operate a keyboard and use other office equipment such as a stapler telephone and photocopy machine.

Mental Conditions:Possess the ability to independently reason logically to reach conclusions and decisions; possess the ability to remain calm and appropriately focused on different interpersonal situations.

Environmental Conditions:Ability to work in an office environment and work with changing priorities deadlines and multiple assignments concurrently.

SPECIAL REQUIREMENTS

All candidates considered for this position will be required to successfully pass a background check consisting of employment history professional references and criminal check. Possession of a valid California drivers license Class C and a clean driving record while employed in this classification might be required by the date of appointment. A driving records check consisting of a Department of Motor Vehicles (DMV) check will be conducted to verify the clean driving record.

RECRUITMENT PROCESS

The Registrar of Voters Administrative Services Department will screen all application materials to identify qualified candidates. After screening qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.

Application Screening (Refer/Non-Refer)

The Registrar of Voters Administrative Services Department will screen applications and responses to supplemental questions for the minimum and desirable qualifications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Agency. After the initial screening qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in this competition.

Online Self-Administered Examination (Weighted 100%)
Applicants who meet both the minimum and desirable qualifications will be invited to participate in an on-line selfadministered assessment.Please note that part of this exam will be timed. Candidates will be notified via email of this process. Only the most successful candidates will be referred to the next step in the recruitment process.

Based on the Departments needs the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure.