Assistant Banquet Operations Manager
Assistant Banquet Operations Manager
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Job Description
Shangri-La Group - Hong Kong Region
Renowned for its distinctive Asian hospitality the luxury hotel group operates five Shangri-La properties in Hong Kong where the company is also headquartered including KowloonShangri-La IslandShangri-La Kerry Hotel Hong Kong JENHong Kong by Shangri-La and The Aberdeen Marina Club offering guests an array of options across the different brands to suit every guests needs.
As an employer with industry leading levels of colleague engagement our people are our priority. Our success is only made possible through the efforts and abilities of over 42000 colleagues accordance with this belief the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes employee potentials will be identified and nurtured throughout their career with the Group.
We are looking for an Assistant BanquetOperations Managerbased at Kerry Hotel Hong Kong!
Asan Assistant BanquetOperationsManager we rely on you to:
- Monitor and ensure smooth operations of sections
- Ensure consistency in quality of food / beverage / service / cleanliness of sections
- Constantly obtain guestsfeedback to ensure their satisfaction in dining experience
- Proper and tactful handling of guestcomplaints
- Ensure effective communication within sections and other divisions
- Attend F&B divisional and departmental meetings as required
- Ensure that all materials equipment and machinery are properly used and regularly cleaned
- Supervise the teamand assist in departmental training
We are looking for someone who has:
- Minimum 4 yearsof experience inBanquet Operations at prestigious Hotels or organizations
- Sound knowledge infood and beverages and strong sense of market trends
- Customer orientedself-motivated detail minded responsible and accountable
- Excellent command of spokenEnglish Cantonese and Putonghua
All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.
Required Experience:
Manager
Employment Type
Full-Time
