We Put the World on Vacation
Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
The Closer I /Inventory Specialist Responsible for ensuring that proper legal title passes to Wyndham owners and/or to the appropriate entity. Review accounts/inventory for eligibility and/or prepares deeds and other documents to convey title. Submit system updates to reflect the real property ownership once all necessary documentation is the event of a change of title or certificate prepares and/or reviews documents necessary to re-convey the timeshare property to the appropriate entity. Must be able to communicate with owners and internal/external business partners regarding account status or title related matters.
How Youll Shine:
- Review accounts/inventory to determine eligibility for preparation of conveyance documents and/or to resolve system errors or owner escalations
- Create and reviews deeds mortgages deeds of re-conveyance declarations and other legal instruments as necessary
- Review executed and/or recorded deeds deed-backs or other legal instruments. Tracks chain of title and coordinates with title agents and/or owners when additional information is required
- Learn brands products Clubs and all related systems. Updates systems of record and other databases to track account/inventory status and indicate transaction is complete within Wyndhams records
- Communicate with owners site personnel or external business partners when additional documentation is needed to convey title
- Demonstrate ability to coordinate information between team members and requestors to ensure a timely response
- Forecast inventory levels for applicable clubs and products making recommendations relevant to business needs. Producing reports related to club needs and distributing reports to applicable business partners (internal and external) maintaining good relationships through effective communication methods
- Build and maintain relationships with peers/owners/direct leaders/business partners through effective communication
- Demonstrate the ability to grow their knowledge within the team. Expected to ideally learn and become well versed in all team processes brands and related systems
- Recognize when a situation needs escalated attention. Able to articulate the needs (of an owner/vendor/business partner) to a senior manager or other lead in order to move forward
- Team player and has a team player mentality which in turn helps us prioritize Customer Obsession. Expected to resolve escalations by leveraging different communication channels. Able to perform side-by-side training with peers to support cross-training efforts within teams. Project Participant - Possibility of participating in projects based on business needs
What Youll Bring:
Education
- High School Diploma or GED required. Associates Degree preferred.
Knowledge and skills:
- Strong organizational skills
- Ability to operate in a fast-paced organization with changing priorities while maintaining a professional demeanor
- Sense of urgency to complete tasks while being detail oriented
- Strong motivation to learn and willingness to be a team player yet operate independently as required
- Ability to adapt prioritize and self-manage multiple tasks in various stages of completion to meet company and customer expectations
- Problem solving/Critical Thinking skills
- Excellent verbal and written communication skills via a variety of communication channels
- Vacation ownership industry knowledge preferred
Technical Skills
- Proficient in MS Outlook Excel and Word
- Electronic Signing & Recording experience a plus
Job experience:
- 2 years general office experience
- 1 - 2 year(s) closing or title related experience
- 1 - 2-year(s) experience in a customer service-related role
- Timeshare experience a plus
How Youll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position paid time off parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.
Required Experience:
Unclear Seniority