Claims Technical Support- Casualty Claims (Hybrid)
Claims Technical Support- Casualty Claims (Hybrid)
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$ 38063 - 59250
1 Vacancy
Job Description
Claims Technical Support provides technical system support to claims end users. They gather report and complete corrections within technical aspects of claims systems and functions and assign casualty loss notices.
Duties & Responsibilities:
- Assign casualty first notice of loss to examiners.
- Maintain Pace changes.
- Process and maintain security requests.
- Complete and maintain ISO Stat Coding.
- Audit and test Application Development and IT Services programming changes.
- Assist with programming requests from claims division or in conjunction with other divisions.
- Inform claims management of system maintenance or audit issues.
- Collaborate with Application Development and IT Services on technical and procedural changes and new programming.
- Assist claims users with technical claims errors or questions.
- Run and distribute daily reports including capacity reports.
- Assist with data retrieval for specified existing reports.
- Run or modify existing database queries against multiple warehouse or mainframe data sources.
- Verify data accuracy.
- Attend meetings.
- Other duties as assigned.
Requirements:
- High School Diploma
- 2 years of computer systems support or claims systems experience
Skills & Qualifications:
- General knowledge of claims positions practices processes workflow and regulations.
- Working knowledge of business processes and analytical support systems.
- Strong computer skills with ability to troubleshoot and diagnose problems.
- Working knowledge of MS Office including ability to manipulate Excel spreadsheets.
- Good customer service skills.
- Good organizational and time management skills.
- Detail oriented.
- Effective written and oral communication skills.
- Able to learn new concepts processes applications and accept new challenges.
- Ability to support and work in a team environment.
Market Range: 4 / 37.5 Hours / Hybrid
Salary: $38063 - $59250
Accepting applications through: 9/11/25
Employment Type
Full-Time
