Concierge - Part Time
Concierge - Part Time
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Salary Not Disclosed
1 Vacancy
Job Description
Location
Omni Atlanta Hotel at Centennial Park
Luxurious comfort embraces pure style at the elegant four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Parkis connected to Philips Arena and the Georgia World Congress Center and it is the closest hotel to the Mercedes-Benz Stadium.
Omni Atlantas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Hotel at Centennial Park may be your perfect match.
Job Description
To go above and beyond guests expectations while providing assistance and services for guests in order to ensure pleasurable accommodations.
Responsibilities
To arrange bookings reconfirmation of airline tickets etc.
Be fully acquainted with the different points of interests.
Assist in arranging for restaurant reservations and limousines as required by our guests.
Ensure the delivery of parcels mail special deliveries etc. to the guest rooms.
Ensure that the public area (lobby) is maintained clean and tidy by partnering with Housekeeping department.
Accept other special duties as required by management.
Set up all amenities for guests celebrating special occasions.
Set up special packages that include pre-calls from the concierge and specialized amenities.
Interact with other departments to ensure that guests needs are satisfied.
Speak with guests in a friendly warm manner making them feel welcome to the hotel.
Proactively work to seek out ways in which to improve the hotel experience for our guests.
Handling of special requests i.e. flowers telegrams rental cars forwarding luggage private ca
Qualifications
Previous luxury hotel experience is preferred.
Previous concierge experience required.
Must be able to work a flexible mid-day and PM schedule and willingness to work nights weekends and holidays.
Ability to stand for the entire scheduled shift.
Customer service oriented ability to multi-task detail orientation and excellent organizational skills needed.
Knowledge of the surrounding area and all of its attractions requred.
Knowledge of Property Management Systems and related computer programs
Strong knowledge of Microsoft Office Software.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.
Employment Type
Unclear
