drjobs Technology Specialist (Server Engineer)

Technology Specialist (Server Engineer)

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1 Vacancy
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Job Location drjobs

Hong Kong - Hong Kong

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsibilities

  • Provide technical guidance to teammates and technical support to clients
  • Act as IT infrastructure subject matter expert / Level III engineer on solving different IT infrastructure problems
  • Act as escalation point for other team members on IT infrastructure problems
  • Monitor clients infrastructures and execute preventive measures actively to prevent problems / issues from happening
  • Work with helpdesk team leader on providing top level service to our clients in a timely and professional manner
  • Provide infrastructure advice both internally and to clients on improving system efficacy stability performance and security
  • Work with other teammates to design and execute technology solutions / projects
  • Develop junior teammates on technical skill sets
  • Maintain update records of clients IT infrastructure
  • Remains contactable via phone out of office hours
  • Flexible on work hours including weekend and public holidays
  • Perform other ad-hoc duties as assigned


Education Requirements

  • Diploma or above in Information Technology Software Engineering or related fields


Work Experience Requirements

  • Minimum 5 years experience in a technology support role with minimum 3 years experience in a senior engineer role
  • Experience in a service provider environment is preferred
  • Trade floor or financial services IT experience is an advantage
  • Certificate holder of MCSE / MCITP Microsoft MS / AZ VCAP VCP CISSP CISA etc. is a plus


Key Skills

  • Excellent command in both written and spoken English and Chinese (both Cantonese and Mandarin preferred)
  • Ability to deliver results in an efficient manner in constrained timeframes
  • Solid and strong hands on experience on Microsoft Windows Server technologies is a must
  • Solid and strong experience with multi-sites infrastructure deployment
  • Solid and strong hands on experience on IT infrastructure including servers storages data backups replications network UPS etc.
  • Strong troubleshooting skills
  • Excellent communication and interpersonal skills
  • Able to work under pressure

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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