Implementation & Activation Director - Performance

Description

• Openly communicate and collaborate with all internal key stakeholders and reports regularly
• Hold regular performance evaluation meetings with reports throughout the year setting SMART KPIs and creating a clear career development plan with them.
• Review your teams training needs to make sure their career plans are aligned to their progression. Responsible for training and development of all members of the team.
• Responsible for overseeing workflow between all members of the team and escalating any issues.

• Establish an understanding of client challenges objectives & initiatives.
• Help build on the agencys reputation for outstanding client service.
• Build strong and enduring client relationships at a senior level.
• Help to provide innovative strategic insights by acting as an expert on the clients business industry and competitors
• Clear understanding of the in-scope services of your clients and the process for completing work above and beyond.

• Engage with our media partners to build knowledge of the media landscape and understanding of core media principles and the capabilities of each media touchpoint.
• Work collaboratively with Media and/or platform partners ensuring strong relationships are developed from the outset and you have an understanding about their offerings and relevance to our clients
• Engage with internal product teams including GroupM proprietary product and service teams to ensure you have an understanding about their offerings and relevance to our clients.
• Confident in your knowledge of media planning principles (e.g. scheduling flighting recency effective reach theories seasonality market prioritisation roles of all communication channels) and strong ability to utilise agency and industry tools to enhance and support planned recommendation.
• Support the development of media plans including media plan reconciliation and the update of plan changes to ensure accuracy.
• Enrich on-going campaign optimisation to improve business objectives such as ROAS and CPA delivering across a range of touch points; sales store visits online submissions downloads etc.
• Complete and maintain all Performance platform certifications (Search Display Mobile Video Commerce).
• Use data within platforms to provide insights for client teams & clients to use across other marketing and advertising channels.
• Ensure all reporting is clear jargon-free and insightful for clients.
• Able to construct and present robust Implementation plans that are grounded in strategic priorities.
• Brings innovation and creativity to the table leveraging insights from across the market.
• Developing future fit market leading Performance strategies for your clients to fuel growth for their business.
• Ensure client investment deliverables are met consistently across all touchpoints.
• Construct and present insightful and progressive post analysis reports.
• Responsible for ensuring all financial and compliance processes are followed with 100% accuracy including bookings and loadings
• Responsible for the overall delivery of client trading KPIs

• Collaborate closely with your Manager to identify collate and showcase examples of great work from within the team both internally and externally.
• Build the agencys reputation by contributing to entries for awards and competitions
• Contribute to thought leadership across the agencys owned assets (Website Social EDMs etc.)
• Share relevant and insightful commentary internally for the broader agency.
• Be a positive face of the agency at industry events either related to clients category or our media partners.
• Develop market leading profile via strong relationships internally and externally

• Experience leading a team
• Passion for Search Social Programmatic E-Comm Data and Tech with extensive agency experience
• Strong up to date media landscape knowledge (confidently able to articulate macroeconomic and consumer trends and forecast challenges/opportunities for clients).
• Highly skilled communicator with excellent presentation skills
• Excellent analytical and problem-solving skills with the patience to examine detail and create solutions.
• Collaborative and astute - able to build trust and respect within a network.
• First class negotiation skills
• Results Driven. Passionate about delivering business results for clients with the ability to identify and clearly articulate whats working and why.