Service Operations Manager, Underground Mining, Sweden
Service Operations Manager, Underground Mining, Sweden
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Job Description
Do you want to lead a skilled team while working with innovative and advanced technology and collaborating with some of the largest customers in the mining business
At our Parts and Services division were now looking for an open and trustworthy Service Operations Manager for managing aftermarket services for underground mining operations across Sweden. Take the opportunity to drive development together with us!
Some words about us
Sandviks Mining business area is a leading supplier of equipment services and technical solutions for the mining and construction industries. With a 150-year history and a strong focus on the future we create added value for our customers. We take pride in our comprehensive solutions and the partnerships we offer our global customers customer focus is our absolute driving force!
Your mission
As Service Operations Manager you take full responsibility for our service operations supporting underground mining across Sweden. Your mission is to create the best possible conditions for our field service teamsensuring they can deliver exceptional customer service while maintaining operational profitability.
Safety is our top priority and in this role you drive a strong safety cultureensuring safety always is prioritized in how we work lead and collaborate across all levels. Working both operationally and strategically you retain existing customers generate new business and ensure we remain a trusted and successful supplier. You build a supportive and ambitious culture maintain close dialogue with your employees and follow up on both results and goals.
You genuinely care about developing your teamsempowering individuals fostering growth and creating an environment where people thrive and perform at their best. You stay fully updated on market developments maintain strong customer relationships and build successful collaborations across our organization.
Travel is a natural part of your work and your base will be at one of our offices in Sweden either in Stockholm or northern Sweden.
Your profile
Were looking for a confident approachable and supportive leader someone who knows how to build trust and adapt their leadership to the situation at hand. You actively engage with your organization and through your employees ensure that we prioritize correctly. Together we create a work climate where freedom responsibility and results go hand in hand and you believe that excellent collaboration is key to a great customer experience.
Youre safety and goal-oriented with a strong focus on delivering results and continuously improving performance. You have previous experience as a manager with direct reportees in a service or sales organization where you have delivered strong and profitable outcomes. Experience in customer relations and service contact is essential. Ideally you also have experience from the mining industry or a similar sector such as the heavy vehicle industry. You work in a global environment and need good proficiency in both Swedish and English.
Our culture
Our role is clear through every action every day we make the shift and advance the world through engineering. We believe in an inclusive equal and open-minded culture and we nurture our diversities to form a solid foundation for achieving great results. Add fair and rewarding benefits as well as many different career options. Are you intrigued Visit our website LinkedIn or Facebook page to get to know us further.
Contact information
For further information about this position please contact Jari Talasniemi Parts and Services Sales Manager Territory Nordics
Weve already decided on which advertising channels and marketing campaigns we wish to use and respectfully decline any additional contacts in that matter.
Union contacts Sweden
- Susanna Viltstig Unionen 46 (0)
- Fredrik Andersson Akademikerfreningen 46 (0)
Recruitment Specialist: Ulrika Gruffman
How to apply
Send your application no later than September 7th 2025. Click apply and include your resume and cover letter in English. Please note that we dont accept applications by e-mail. Job ID: R0082414.
As we aim for a fair recruitment process we utilize assessment tools to safeguard objectivity. When you apply for this job you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins after the application deadline.
To learn more about our recruitment process please visit our career site or contact HR Services at
Mining is a business area within the Sandvik Group and a global leading supplier of equipment and tools parts service digital solutions and sustainability-driving technologies for the mining and construction industries. Application areas include rock drilling rock cutting loading and hauling tunneling and 2024 sales were approximately 636 billion SEK with about 17000 employees.
Required Experience:
Manager
Employment Type
Full-Time
