IT Support Specialist

Why join us

Muuto is rooted in the Scandinavian design tradition characterized by enduring aesthetics functionality craftsmanship and an honest expression. By expanding this heritage with forward-looking materials techniques and bold creative thinking our ambition is to deliver new perspectives on Scandinavian design.

IT Support Specialist

We are seeking a proactive and customer-focused IT Support Specialist to join our this role you will be responsible for providing technical support to employees maintaining IT systems and ensuring the smooth operation of daily technology needs across the company. This position is key to maintaining a productive and secure IT environment in a dynamic business setting as part of a small IT team reporting to the IT Director.

Your responsibilities

• Provide first- and second-level technical support to internal users via phone email and in-person.

• Install configure and maintain hardware such as desktops laptops printers and mobile devices.

• Troubleshoot and resolve software hardware and network issues in a timely manner.

• Support and maintain Windows operating systems Microsoft 365 and other business applications.

• Assist with onboarding and offboarding processes including equipment setup and data management.

• Maintain documentation of IT systems procedures and support activities.

• Monitor and respond to IT support tickets using the companys ticketing system.

• Liaise with third-party vendors and service providers as needed.

• Participate in IT projects and contribute to continuous improvement of systems and processes.

• Ensure compliance with company IT policies and cybersecurity best practices.

Your profile

• Proven experience in an IT support or help desk role ideally in a business environment.

• Solid understanding of Windows operating systems Microsoft 365 and standard office applications.

• Familiarity with Active Directory remote desktop tools and ticketing systems.

• Strong problem-solving skills with the ability to work independently and prioritize tasks.

• Excellent communication and interpersonal skills.

• Ability to explain technical issues to non-technical users.

• Understanding of basic cybersecurity practices as well as knowledge of hardware lifecycle management and inventory tracking.

• Relevant IT certifications (CompTIA A Microsoft Certified etc.) are a plus.

What We Offer:

• A challenging job in a company in rapid growth with great opportunity for professional and personal development.

• A great work environment characterized by an entrepreneurial spirit creative mindset and high energy level.

• Opportunity to play a key role in building MUUTOs application landscape.

• Opportunity to gain insights and improve the required skillsets within various IT disciplines enabling you to become a better IT professional.

You will be based in our office at stergade 36 Copenhagen. Start date is as soon as possible.

Who We Hire

At Muuto our mission is to deliver new perspectives on Scandinavian are aninternational teamof ambitious and passionate people-alldriven by the desire to expandon the Scandinavian design traditionwith a forward-looking creativeand honestapproach. We are lookingfor qualified applicants representing a wide range of backgrounds and abilities who share this same who wishto actively contributeand bring their opinion to the table. Individuals whowould like to bring a wealthofnew perspectives to our company.

That is why we are always keen to hear from talented peoplewho wish to join our company -regardless of gender identity age sexual orientation ethnicity racial identity religious beliefanddisability status. We arecommitted to equal opportunity employment.

To learn more about Muuto our products and designers please visit

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .