Financial Crimes - Operational Performance and Oversight Lead

About this role:

As a part of Wells Fargos second line of defense and Independent Risk Management team Financial Crimes Risk Management (FCRM) group establishes and maintains the FCRM program including Bank Secrecy Act Anti-Money Laundering Counter-Terrorist Financing Anti-Bribery and Corruption and Global Sanctions regulations programs.

Wells Fargo is seeking a Lead Business Execution Consultant in FCRM India group to support operational performance management and capacity modeling.

In this role you will:

• Lead cross functional teams to strategize plan and execute a variety of programs services and initiatives
• Drive accountability for assigned initiatives limit risk exposure and create efficiencies as appropriate
• Review strategic approaches and effectiveness of support function and business performance
• Perform assessments through fact finding and data requiring creative approaches to solving complex issues and develop appropriate solutions or recommendations
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business groups functional area or products facilitate decision making and issue resolution and support implementation of developed solutions and plans
• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
• Influence guide and lead less experienced Strategy and Execution staff within the group

This role will support FCRM functional leads on critical operational elements including but not limited to:

Performance Management

• Works with MI & reporting teams to obtain required performance indicators
• Analyzes current headcount and projected HC changes aligned to each critical operational process within FCRM verticals

• Analyzes current demand and projects forecasted demand by working with teams across FCRM and related front-line groups
• Analyzes quality indicators and trends and performs root cause analysis as needed when below desired operational thresholds
• Analyzes production and productivity indicators and trends and performs root cause analysis when below desired operational thresholds

Capacity Modeling - Performs Capacity Modelling based on current and projected volumes RPD shrinkage and process SLA; Partners with FCRM vertical leads and Business Management Office to review resourcing state (under-capacity / over-capacity projections) and agree on required actions.

Change Program Impact Assessment - Partners with FCRM and program leads to understand change landscape & roadmaps to assess operational impacts (i.e. tech deployments expanded coverage new capabilities etc. impacts to resourcing needs).

Oversight Prepares executive presentations and presents a holistic end-to-end view to FCRM leaders in a periodic basis. Works proactively with teams on the ground to share review indicators and define required actions.

Required Qualifications:

• 5 years of Business Execution Implementation or Strategic Planning experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education

Desired Qualifications:

• Strong subject matter knowledge or ability to quickly learn FCRM end-to-end operational processes (Financial Crimes investigations Transaction Screening Customer Screening etc.)
• Experience in budget resource planning process data and technology strategy capability benefit analysis and investment business case development.
• Strong analytical critical thinking and problem-solving skills coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track-record for delivering results.
• Excellent verbal written and interpersonal communication skills
• Experience at defining and interpreting KPI and KRIs
• Previous experience at building models
• Expert Excel and PowerPoint Level
• Ability to work independently but seek direction when appropriate

Job Expectations:

• Ability to work at one of the approved locations in the job posting
• Ability to work overlap US time zone and flexible hours

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.