Competition: (CC) | Overnight Support Worker (CC) |
Employment Type: | Part Time Bargaining Unit (1Vacancy |
Work Hours: | 18 hours/week Saturday and Sunday 10pm - 8 am |
Work Setting: | Exclusively Onsite at 800 Vaughan Road |
Salary: | $24.48/hour |
Application Deadline: | September 02 2025 by 11:59 pm |
Program Overview Supportive Housing Community Care
The Supportive Housing Program provides housing for seniors who have been street-involved and who may be experiencing mental health and/or addictions issues. The program provides onsite psychosocial primary care supports and services including intensive case management; harm reduction and addiction support; therapeutic and supportive counselling; 24-hour staffing; assistance with activities of daily living; nursing services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.
What You Will Do- Provide reception services to staff and residents living at in supportive housing program.
- Ensure the safety of the building and its occupants after regular business hours.
- Monitor activities in the common areas and the outside perimeter of the building through the security cameras/visual inspections and responds appropriately.
- Implement crisis response strategies including de-escalation support debriefing etc. when necessary.
- Complete hourly rounds on the participant floors.
- Provide after-hours supportive counselling to residents when required.
- Re-direct any visitors and responds to issues appropriately.
- Perform lock up and alarm duties in accordance to established procedures.
- Respond to the 24-hour resident personal alarm system according to appropriate procedures.
- Understand how to operate trouble shoot and contact the 24-hour response team for the emergency response system as necessary.
- Carry out appropriate First Aid responses when necessary.
- Work effectively with other team members including on site Personal Support Workers to address resident and building issues.
- Complete a detailed participant activity log & shift exchange reporting any incidents occurrences health and safety risks status of resident community resident interpersonal conflict.
- Understand risk management procedures and responds professionally and appropriately. This includes but is not limited to responding to all emergency situations such as managing a resident emergency (e.g. illness fire in the unit or building) or emergency that affects building operations (e.g. elevator breakdown power failure).
- This position will include some evening and weekend shifts monthly and is subject to exposure to second-hand smoke odors pests and clients potential use of inappropriate language or swearing.
- Might work in environments where there are pests
- Might work in environments where clients use substances
- Might work in environments wherein clients have incontinence issues
- Clients may exhibit responsive behaviours including profanities and expletives.
- Able to lift 40lbs
What You Bring to the Team- 2 Year diploma in social services or certification in security.
- 3 years of experience working with older adults and/or seniors with mental health addictions issues and street involvement.
What Will Set You Apart- Ability to interact effectively with high risk marginalized and vulnerable individuals.
- Demonstrated ability and experience dealing with aggressive behaviours and effective de-escalation and boundary setting skills.
- Demonstrated ability in written oral and interpersonal communication skills.
- Demonstrated ability to work independently within established agency policies and procedures.
- Demonstrated ability in conflict resolution and crisis intervention skills.
- Demonstrated use of good judgment.
- Experienced team player.
- Demonstrated competency with using computers databases and web-based applications.
- Knowledge of geriatric and aging issues.
- Knowledge of harm reduction approach.
- Knowledge of mental health act.
- Knowledge of community resources and various systems in Toronto.
WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity please advise our People & Culture representatives at of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.
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Required Experience:
Senior IC