IA-CoCR-INTS3-Oracle CC&B Utilities Engineer
IA-CoCR-INTS3-Oracle CC&B Utilities Engineer
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-08-2025
Job Description
Job Description
Client requires a candidate who Develops and oversees all aspects of a complex system or set of systems. Works across domain areas of support and across multiple application areas and projects. This position would require Experience with Oracle-based applications specifically...
- Oracle Customer Care & Billing (CC&B) AND
- Oracle Analytics Publisher
Essential Duties and Responsibilities:
The major duties and responsibilities performed by Candidates...
- Designs documents and implements new Enterprise application solutions within the IT environment for the Utilities department.
- Provides ongoing support maintenance and enhancements to existing and new software applications.
- Performs troubleshooting of infrastructure systems affecting application performance.
- Creates and maintains detailed application/program documentation.
- Contributes to reviewing and implementing IT application-based policies procedures and standards.
- Collaborates with cross divisional team members to perform root cause analysis of complex problems.
- Consults with internal team/management/vendors to discuss security issues for both short term projects and long-term department security initiatives.
- Works with vendors and business users to develop and implement software integrations.
- Analyzes users business requirements in the development and modification of computer systems.
- Coordinates and assists in planning and feasibility/requirements analysis to determine the viability for proposed systems.
- Troubleshoots and implements for non-enterprise applications and solutions.
- Assists in writing technical specifications ensuring that information dissemination meets the standards of quality for systems development.
- Performs related work as required.
Required Education and Experience:
- Bachelors Degree in Information Technology Computer Science or related field and
- Seven (7) to ten (10) years experience working with and maintaining enterprise level computer applications OR
- An equivalent combination of education and/or experience (i.e. one year of relevant full-time experience may substitute for one year of education).
- Excellent written verbal and interpersonal communication skills.
- Experience with Oracle-based applications in particular Customer Care & Billing and Oracle Analytics Publisher.
- Proficiency with Microsoft Office and Visio.
- Ability to work collaboratively with diverse populations.
Desired qualifications
- Experience with process design logical workflow analysis and design.
- Experience with in-depth configuration code analysis and output.
- Extensive experience with Oracle and Oracle-based technologies.
- Experience with Utilities in both support and processes.
- Extensive experience troubleshooting problems and root cause analysis.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
- Computer systems and analysis of computer programs.
- Systems analytical practices and procedures.
- Server and network operating systems
- Project management principles
Skills in:
- Managing multiple projects and deadlines; communicating delays.
- Peer review and mentoring.
- Assigning prioritizing monitoring and reviewing work assignments.
- Communicating effectively with internal and external stakeholders using both technical and non-technical language.
- Attention to detail.
Ability to:
- Maintain a high degree of confidentiality with sensitive information; maintain the confidentiality of information and professional boundaries.
- Train and instruct others including systems and user-support personnel.
- Evaluate vendor software for compatibility with city-wide computer systems.
- Respond to IT on-call emergencies.
- Assess problematic issues and make appropriate judgment to correct issue.
- Work cooperatively and maintain effective working relationships.
Employment Type
Full-time
Key Skills
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