Digital Project Manager of Communications, Strategy & Operations
Digital Project Manager of Communications, Strategy & Operations
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$ 73798 - 107400
1 Vacancy
Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The OpportunityReporting to the Director of Communications Digital Strategy & Operations the Digital Project Manager leads high-visibility communications projects that support the Digital organizations strategic priorities. This role blends project management expertise with strong writing and content development skills to produce high-quality deliverables for internal stakeholders and end users. The Digital Project Manager works closely with product teams clinical and technical leaders and cross-functional partners to ensure projects are delivered on time and in alignment with organizational priorities while also creating clear compelling content and campaign materials that drive awareness engagement and adoption.
The Digital Project Manager participates in broader Digital work including but not limited to mentoring peers and more junior team members; representing the Digital Communications team to external entities and collaborating in the development of strategic frameworks and tools. The Digital Project Manager will work closely with colleagues in Digital and MGB Enterprise Communications and Marketing departments.
What Youll Do
Lead planning execution and delivery of digital communications projects ensuring they are on time on budget and in scope.
Write edit and produce clear engaging content for multi-channel campaigns including emails intranet articles FAQs talking points presentations and visual assets.
Develop project goals scope and work plans in collaboration with stakeholders using recognized project management methodologies.
Create and maintain timelines track milestones and proactively manage risks and dependencies.
Translate complex technical and clinical information into accessible audience-appropriate messages.
Coordinate with Digital Communications technical clinical and cross-functional teams to ensure project plans and key messaging align with enterprise standards and brand guidelines.
Manage vendor relationships and oversee external deliverables to ensure quality and adherence to project requirements.
Monitor project and campaign performance provide regular status updates to leadership and recommend improvements.
Identify opportunities to enhance business value streamline processes and expand communication capabilities.
Evaluates key data and analytics related to process outcome and survey metrics to evaluate the success of the program inform the revision/evolution of the program and meet internal performance goals
Use/s the Mass General Brigham values to govern decisions actions and behaviors. These values guide how we get our work done: Patients Affordability Accountability & Service Commitment Decisiveness Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion Integrity & Respect Learning Continuous Improvement & Personal Growth Teamwork & Collaboration
Other duties and responsibilities as assigned within scope
Qualifications
What Youll Bring
- Bachelors Degree in Communications Marketing Information Technology Business Healthcare Administration or related field of study required
- MGB can consider and review experience in lieu of a degree
- 5 years of experience in information technology digital communications marketing or project management in a large-scale enterprise environment required
- Experience managing multiple concurrent projects with both technical and creative deliverables
- Proven experience creating content and communications materials for campaigns ideally within a corporate healthcare or regulated industry setting
- Healthcare or regulated industry experience preferred
Skills For Success
- Strong understanding of project management principles (Agile Waterfall or hybrid)
- Excellent writing and editing skills; able to adapt tone and style for varied audiences
- Proficiency with project management and collaboration tools (e.g. Microsoft Teams SharePoint ServiceNow)
- Strong organizational problem-solving and analytical skills to assess project performance measure results and identify improvement opportunities
- Understanding of best practices for digital communications content management systems and multi-channel campaign execution
- Ability to manage competing priorities manage ambiguity and thrive in a fast-paced environment
- Skilled at building relationships and facilitating collaboration across diverse teams and stakeholders
- Skilled in managing enterprise information management functions
- Proficient analytical skills
Additional Job Details (if applicable)
Hybrid working model: onsite 1x a week in Somerville MA.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$73798.40 - $107400.80/AnnualGrade
6EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
Employment Type
Full-Time
