SOC Manager
SOC Manager
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Job Description
Job Description
On client works in Cyber-Security Technology and Consulting.
Key Responsibilities
Client Management & Support
- Serving as the primary point of contact for clients regarding SOC services and security incidents.
- Ensuring that SOC operations meet each clients security requirements SLAs and expectations.
- Conducting regular client meetings to review security posture discuss incidents and suggest improvements.
- Providing expert advice to clients on security best practices incident response strategies and threat mitigation.
SOC Management & Leadership
- Leading a team of SOC analysts in the detection investigation and response to security incidents across client environments.
- Overseeing the development and implementation of SOC processes ensuring consistency and efficiency in delivering security services.
- Providing training mentorship and leadership to the SOC team to ensure continuous development and operational readiness.
- Fostering a culture of collaboration innovation and excellence within the SOC team.
Incident Detection and Response
- Coordinating and overseeing the incident detection and response process ensuring swift action for client security events.
- Working closely with client teams to resolve incidents perform root cause analysis and develop long-term remediation plans.
- Leading and direct efforts to identify trends and emerging threats that could impact client security environments.
Threat Intelligence and Monitoring
- Staying informed on the latest security trends attack techniques and emerging threats to proactively safeguard client systems.
- Ensuring the SOC team utilizes SIEM and other security tools to monitor client environments for vulnerabilities and threats.
- Tailoring security monitoring and response strategies to suit the unique needs of each client.
Client Reporting and Metrics
- Developing and delivering regular reports to clients that detail SOC activities security incidents and recommendations for improvement.
- Creating and maintaining SOC performance metrics ensuring the delivery of measurable security outcomes for each client.
- Providing post-incident reports to clients including root cause analysis lessons learned and actionable recommendations.
Compliance and Best Practices
- Ensuring that the SOC operations adhere to relevant industry standards and regulations (e.g. ISO 27001 PCI DSS GDPR) both internally and for clients.
- Developing and refining SOC policies and procedures in alignment with the clients security framework and industry best practices.
- Collaborating with client stakeholders to ensure alignment with their compliance requirements and security policies.
Experience
- Minimum of 5 years of experience in a cybersecurity role with at least 1 year in a SOC leadership position.
- Proven experience in client-facing roles particularly in a consulting environment.
- Hands-on experience with security monitoring incident response and threat intelligence tools.
- Familiarity with security frameworks.
- Strong leadership and team management skills with the ability to motivate and guide a SOC team.
- Excellent communication and interpersonal skills for managing client relationships and presenting complex security topics.
- Deep knowledge of cybersecurity technologies tools and processes (SIEM IDS/IPS EDR etc.).
- Ability to manage multiple clients and projects simultaneously.
- Strong analytical and problem-solving abilities especially in high-pressure incident response situations.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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