Interim Director, Student Services

INTERIM POSITION UP TO ONE (1) YEAR

FIRST DATE OF REVIEW IS SCHEDULED FOR AUGUST 28 2025

EMPLOYEE BENEFITS Comprehensive benefit package which includes:

• District paid medical dental and vision insurance for the employee and dependents.
• District paid $100000 life insurance policy for the employee.
• Educational Management participation in CalSTRS Retirement System.
• 20 paid holidays; 22 vacation days

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add modify change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Plans manages and oversees the daily functions operations and activities of matriculation academic financial and student supportive programs and services; areas of responsibility include but are not limited to admissions and records financial aid Disabled Student Programs (DSPS/ACCESS) Guided Pathways Cooperative Agency Resources for Education (CARE) Extended Opportunity Programs and Services (EOPS) outreach to educational institutions; and related programs which lead to student attraction retention academic success and self-sufficiency.
• Participates in the development and implementation of goals objectives policies and priorities for the department; recommends within department policy appropriate service and staffing levels; recommends and administers policies and procedures.
• Participates in the development administration and oversight of department budget; determines funding needed for staffing equipment materials and supplies; ensures compliance with budgeted funding; oversees and maintains grant funding requests and expenditures.
• Plans organizes and prepares the Districts applications for federal and state funding; prepares a diverse range of statistical and narrative reports to funding and oversight agencies; ensures the program financial operations are audited and compliant with mandated requirements.
• Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs service delivery methods and procedures; assesses and monitors workload administrative and support systems and internal reporting relationships; identifies opportunities and makes recommendations for improvement.
• Participates in the selection of trains motivates and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures.
• Contributes to the overall quality of the departments services by developing reviewing and implementing policies and procedures to meet regulatory requirements educational standards and District needs.
• Conducts a variety of analytical and operational studies and reviews on program operations; reviews and audits financial awards and/or decisions for mandated regulation compliance; prepares comprehensive administrative and technical reports.
• Directs and manages the Districts outreach partnership programs with local educational institutions County services and community resources for foster youth to encourage participation in the Districts academic and supportive programs for underprivileged and under-represented student populations; collaborates with business partners on recruitment and public relations; directs the work of volunteer staff working with students and youths in the community.
• Coordinates outreach and promotion of student services with other departments and external agencies; prepares a variety of informational promotional and public relations materials; prepares and delivers presentations to educational and community groups; organizes and coordinates college fairs in collaboration with other educational institutions; and disseminates information to promote student services programs and activities in multi-media platforms including social media.
• Provides direction and leadership to programs which focus on increasing student outcomes for historically under-represented groups including first-generation low-income and educationally disadvantaged students through collaboration with educational institutions; assesses student needs and develops strategies to increase student enrollment and success metrics; prepares the annual program review report and service area outcomes.
• As assigned to the DSPS/ACCESS program provides personal social academic and employment counseling services to students with disabilities.
• Responds to student concerns and questions about program services faculty or staff; resolves problems related to student eligibility acceptance utilization of programs and delivery of programs and services.
• Represents the department provides consultation and technical expertise to other District divisions departments deans and outside agencies; explains and interprets department programs policies and activities; negotiates and resolves significant and controversial issues.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in the fields of expertise.
• Maintains and directs the maintenance of working and official departmental files.
• Monitors changes in laws regulations and technology that may affect District or departmental operations; implements policy and procedural changes as required.
• Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and alternative recommendations.
• Works productively and cooperatively with others by demonstrating respect patience and equitable treatment of all internal and external customers.
• Ensures staff observe and comply with all District and mandated safety rules regulations and protocols.
• Performs related duties as assigned.

Education and Experience:

Any combination of training and experience that would provide the required knowledge skills and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:

Experience:

The following exceptions apply:

When assigned to an Educational Administrator position:

• Must meet the minimum qualifications for an EOPS Director as set forth in Title 5 Section 56262.

Licenses and Certifications:

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend stoop kneel reach push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift carry push and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels controlled temperature conditions and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

QUALIFICATIONS

Knowledge of:

• Administrative principles and practices including goal setting program development implementation and evaluation and project management.
• Principles and practices of leadership.
• Principles and practices of employee supervision including work planning assignment review and evaluation and the training of staff in work procedures.
• Higher education in community colleges including the mission of the California Community Colleges.
• Organization and management practices as applied to the development analysis and evaluation of programs policies and operational needs of the assigned area of responsibility.
• Applicable federal state and local regulatory codes ordinances and procedures relevant to assigned areas of responsibility.
• Principles and practices of budget administration.
• Principles practices procedures and techniques involved in the development implementation and evaluation of instructional programs services goals initiatives objectives and activities.
• Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
• Technical practices procedures and techniques involved in assessing student applications and/or eligibility for assigned programs.
• Development implementation and assessment of student service outcomes.
• Special needs of educationally and academically disadvantaged students and at-risk current or former foster youth.
• Curriculum standards requirements and assessments related to assigned programs and services.
• Methods and techniques for the development of presentations administrative and technical reports and business correspondence.
• Research and reporting methods techniques and procedures.
• Techniques for effectively representing the District in contact with government agencies community groups and various business professional educational regulatory and legislative organizations.
• District and mandated safety rules regulations and protocols.
• Techniques of providing a high level of customer service by effectively interacting with students staff faculty representatives of outside organizations and members of the public including individuals of diverse academic socio-economic ethnic religious and cultural backgrounds physical ability and sexual orientation.
• The structure and content of the English language including the meaning and spelling of words rules of composition and grammar.
• Modern equipment and communication tools used for business functions and program project and task coordination including computers and software programs relevant to work performed.

Ability to:

• Plan organize oversee and manage the staff and operations of assigned program areas.
• Recommend and implement goals objectives practices policies procedures and work standards.
• Provide administrative management and professional leadership for the department.
• Select and supervise staff provide training and development opportunities ensure work is performed effectively and evaluate performance in an objective and positive manner.
• Understand interpret and apply all pertinent codes regulations policies and procedures and standards relevant to work performed.
• Evaluate and develop improvements in operations procedures policies or methods.
• Develop and monitor budgets and effectively utilize resources.
• Prepare clear and concise reports correspondence policies procedures and other written materials.
• Research analyze and evaluate new service delivery methods procedures and techniques.
• Analyze interpret summarize and present technical information and data in an effective manner.
• Effectively administer a variety of student programs services and activities.
• Effectively represent the division and the District in meetings with community groups and various businesses and professional organizations and in meetings with individuals.
• Direct the establishment and maintenance of a variety of filing record-keeping and tracking systems.
• Independently organize work set priorities meet critical deadlines and follow-up on assignments.
• Demonstrate sensitivity to and understanding of the diverse academic socioeconomic cultural physical ability and ethnic backgrounds of community college students.
• Use tact initiative prudence and independent judgment within general policy and procedural guidelines.
• Effectively use computer systems software applications and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely both orally and in writing using appropriate English grammar and syntax.
• Establish maintain and foster positive and effective working relationships with those contacted in the course of work.

VISA
Victor Valley Community College does not sponsor Visas such as H1B Visas.

To be considered a candidate for this position all materials required should be received in the Victor Valley College Office of Human Resources by the First Review Date. Application materials may be accepted after this date however if a file is not complete by the First Review Date the application may not be considered by the Screening Committee. It is the applicants responsibility to ensure that all requested materials are received. All material included in the application packet become District property will not be returned and will not be copied.

All information qualifying an applicant for the position must be included on the Victor Valley College application. If it is unclear whether an applicant meets the minimum qualifications for the position from the application that applicant will be disqualified.

Candidates wishing to apply for more than one position must apply for each position separately.

Applicants may be notified by email during any phase of this recruitment regarding status. This recruitment may be used to fill future vacancies.

To request a reasonable accommodation due to a disability to assist with completing an application please contact the Human Resources Department before the listed closing date at extension 2500 or by email at

You may check your status at any time by logging into Victor Valley College Online Application Site click here to open link: School Jobswith your username and password.

A complete file consists of all of the following:

1. A completed Victor Valley College application electronic form
2. A letter expressing interest in the position
3. A current resume
4. Copies of transcripts showing college degrees and coursework. NOTE:Degrees must be from an accredited institution. Applicants with foreign transcripts must have transcripts evaluated for U.S. equivalency by one of the following agencies. Open the link below for a list of agencies that have been approved by the Commission on Teacher CredentialingForeign Transcript Evaluation (CL-635) to provide evaluation of college or university course work completed at an institution in a country other than the United States: Commission Approved Foreign Transcript Evaluating Agencies. This evaluation must be completed and submitted prior to your application being included in the application pool. A copy of the evaluation must be attached to each application package. Please note there is a fee for the evaluation service.