DescriptionThis role will involve driving and implementing change initiatives while also improving our business processes to enhance productivity efficiency and overall performance. The ideal candidate will be strategic adaptable and possess exceptional communication and leadership skills.
Role & Responsibilities
- Develop and lead change management strategies and methodologies for the successful execution of various projects and initiatives.
- Collaborate with senior management to create and implement change management plans ensuring clear communication and understanding throughout the organization.
- Conduct thorough assessments of factors impacting change including potential risks challenges and opportunities.
- Proactively identify and address resistance to change by establishing buy-in from key stakeholders including employees management and external partners.
- Utilize effective communication channels and tools to deliver clear concise and timely messages related to changes in business practices and processes.
- Train and mentor employees on change management practices fostering a positive and collaborative environment conducive to change.
- Collaborate with cross-functional teams to identify areas for improvement in business processes.
- Analyze existing business processes pinpoint gaps and recommend and implement process improvements to enhance efficiency and effectiveness.
- Lead project teams to drive the successful implementation of business process improvements ensuring alignment with organizational goals and objectives.
- Continuously monitor and evaluate the effectiveness of implemented changes making necessary adjustments as needed.
- Stay up-to-date with industry trends and best practices related to change management and business process management.
QualificationsSpecification & Certificate require:
Competency require (Knowledge Skills Attribute)
- Proven experience (>10 years) in leading change management initiatives within complex organizations.
- Strong knowledge and understanding of change management methodologies tools and best practices.
- Experience in process improvement methodologies such as Six Sigma or Lean is highly desirable.
- Exceptional project management skills with the ability to successfully manage multiple projects simultaneously.
- Excellent interpersonal and communication skills including the ability to influence and motivate stakeholders at all levels of the organization.
- Strong analytical and problem-solving abilities with a keen attention to detail.
- Ability to adapt to changing priorities and thrive in a fast-paced dynamic environment.
- Proficient in using business process management tools and software.
- Relevant certifications in change management or process improvement (e.g. Prosci BPMN) are a plus.
Required Experience:
Manager