drjobs Hotel General Manager, Real Estate & Administration (Abuja) at African Export-Import Bank (Afreximbank)

Hotel General Manager, Real Estate & Administration (Abuja) at African Export-Import Bank (Afreximbank)

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1 Vacancy
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Job Location drjobs

Abuja - Nigeria

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

JOB TITLE: Hotel General Manager Real Estate & Administration

JOB LOCATION:Abuja

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JOB DETAILS:

  • The Hotel General Manager (GM) will oversee the opening and management of our brand-new hotel property. He will play a key role in the pre-opening phase leading the efforts to launch the property and then continue to oversee day-to-day operations once the hotel is open and operational.
  • The GM will ensure the property meets operational excellence delivers exceptional guest experiences and achieves financial and business objectives.

Key Responsibilities
Pre-Opening Phase:

  • Lead and manage the pre-opening process including recruitment hiring training and on-boarding of key staff.
  • Coordinate with corporate teams to ensure timely delivery of operational plans marketing campaigns and IT infrastructure
  • Collaborate with contractors and vendors to ensure the hotels physical space aligns with brand standards.
  • Develop and implement pre-opening budgets forecast and track costs and ensure all preparations are made to open the hotel on time.
  • Train the staff on group policies and procedures including those for guest services operations housekeeping food and beverage and sales & marketing. Eventually adapt the policies to local regulation.
  • Develop and implement a sales strategy to build awareness and attract guests to the new hotel creating partnerships and local marketing efforts.
  • Ensure all licensing legal and safety requirements are met for opening.

Operational Phase (Post-Opening):

  • Oversee daily hotel operations ensuring a smooth and high-quality guest experience in all areas including guest services housekeeping food and beverage maintenance and administration.
  • Drive revenue growth through strategic planning pricing strategies and optimizing occupancy and average daily rate (ADR) in line with the Group guidelines.
  • Develop and manage marketing and sales initiatives to promote the hotel maximize revenue and improve market visibility.
  • Represent the hotel at local events and business meetings establishing a strong network and reputation within the community.
  • Monitor financial performance including operating expenses profit and loss statements and adherence to budgetary guidelines.
  • Review guest feedback and implement solutions to resolve any issues maintaining high levels of guest satisfaction and loyalty.
  • Lead regular performance meetings with department heads setting goals and assessing performance against KPIs.
  • Ensure the hotel maintains adherence to brand standards and implements continuous improvements.
  • Manage relationships with key stakeholders including ownership corporate offices and local businesses.
  • Implement and enforce health and safety standards and protocols for staff and guests.
  • Foster a positive and collaborative culture among staff with a focus on guest satisfaction team engagement and performance excellence.

Required Qualifications

  • Proven experience as a Hotel General Manager with a strong background in both pre-opening and operational management.
  • In-depth knowledge of hotel management software and property management systems (PMS).
  • Strong financial acumen with experience managing budgets forecasting and cost control.
  • Excellent leadership communication and interpersonal skills with the ability to inspire motivate and manage teams.
  • Demonstrated ability to develop and implement operational processes and ensure quality standards are consistently met.
  • Strong business development and marketing capabilities to drive sales revenue and brand awareness.
  • Experience with upscale or full-service hotel brands is mandatory. Prior experience in conference centers managements is a plus.

Preferred Qualifications:

  • Masters degree in hospitality management Business Administration or related field.
  • Minimum of 10 years in hotel management with at least 3-5 years in a senior leadership role.
  • Experience in hotel pre-opening and/or multi-property management is a plus.
  • Fluency in English

HOW TO APPLY
To apply for the ongoing African Export-Import Bank (Afreximbank) Job recruitment visit theAPPLICATION PORTALto submit your application!


Required Experience:

Director

Employment Type

Full-Time

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