Fleet Management Specialist
Fleet Management Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We offer:
Essential Duties and Responsibilities:
Invoice Management:
- Maintain an accurate database and filing system for tracking invoice details.
- Review and approve/reject invoices based on accuracy and contractual obligations.
- Process invoices within SAP.
- Communicate with dealers regarding invoice status with urgency courtesy and professionalism.
- Generate cost analysis reports for customers and internal KION review.
- Assist with the continuous improvement of the fleet management system.
Demo/Rental Fleet Management:
- Maintain accurate and up-to-date fleet records within the database including location condition and availability.
- Process approved requests including scheduling and prioritization.
- Process work orders as needed.
- Obtain PO and invoice dealer for demo or rental usage
- Inspect all trucks for safety and quality standards before shipment.
- Coordinate transportation with the Traffic Department.
- Receive and inspect returned equipment cleaning and conduct necessary repairs to restore units to ship-ready status.
- Schedule periodic maintenance and repairs.
- Manage all online invoice payment processes including registrations and claims.
- Serve as the primary point of contact for field service/repairs needed for trucks.
Tasks and Qualifications:
Qualifications:
- Strong computer skills including proficiency in Microsoft Office applications (Word Excel) and experience with technical software.
- Experience using an ERP system (SAP preferred).
- Self-motivated and able to work independently with minimal supervision.
- Detail-oriented with strong organizational and communication skills (written and oral).
- Excellent customer service skills and ability to handle customer issues professionally.
- Technical aptitude with the ability to read technical parts and service manuals (preferred).
- Positive attitude and willingness to learn.
- Automotive or industrial equipment customer service administration background (preferred).
- Ability to travel as needed nationally.
Education and Experience:
- High School Diploma or equivalent required.
- Associates degree in Business Management or a related field or equivalent experience in customer service administration is preferred.
- Additional Linde or other vendor industrial technical training trade school or military technical training is a plus.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
