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Job Title: Care Manager
Company: Care Healthcare of Washington
Location: Federal Way WA
Employment Type: Full-Time
Compensation: $24.00 per hour
About Us
Care Healthcare of Washington is an in-home care agency dedicated to delivering compassionate client-focused services to individuals across King and Pierce Counties. We foster a supportive and professional work environment that values integrity teamwork and operational excellence.
Position Overview: Care Manager
Our Federal Way location is currently hiring aCare Manager to support day-to-day care coordination and ensure quality service delivery for our clients and caregivers. This role is essential to maintaining the smooth operation of services timely communication and regulatory compliance.
As a key member of our administrative team the Care Manager will coordinate caregiver schedules monitor care plans and service authorizations assist with on-boarding and serve as the main point of contact for client and caregiver support.
Key Responsibilities
Care Coordination & Scheduling
Create and manage caregiver schedules based on client needs and authorized service hours
Track service logs and make schedule adjustments to ensure continuous coverage
Ensure accurate tracking of billed hours and compliance with state guidelines
Client & Caregiver Communication
Serve as the primary liaison for clients families and caregivers
Address scheduling concerns and service issues with professionalism and urgency
Promote a client-centered and solutions-focused approach in all interactions
Documentation & Compliance
Assist with new client intakes assessments and care plan updates
Maintain accurate and up-to-date care documentation and service records
Monitor service authorizations and ensure timely renewals to remain in compliance
Administrative Support & Team Collaboration
Coordinate with the hiring team to support caregiver on-boarding and readiness
Communicate caregiver availability and schedule changes with the care team
Participate in team meetings and contribute to operational planning and improvements
Qualifications
High school diploma or equivalent required; Associates or Bachelors degree preferred
At least 1 year of experience in care coordination scheduling or healthcare administration
Strong proficiency in Google Workspace Microsoft Office (Outlook Word Excel) and comfortable with digital systems
Excellent communication organization and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Professional empathetic and detail-oriented approach to client service
Preferred Skills
Experience in home care healthcare or human services settings
Familiarity with scheduling systems.
Bilingual abilities are a plus
Benefits
Medical Vision and Dental insurance
401(k) retirement plan
Supportive and mission-driven team environment
Ongoing training and professional development opportunities
Opportunity to make a meaningful impact in the lives of clients and caregivers
Apply Today
Join a team thats committed to care that is centered on well-being.
Submit your application now to be part of a growing values-driven agency at Care Healthcare of Washington.
Required Experience:
Manager
Full-Time