Customer Service Coordinator (English Speaking) - Chiang Mai
Customer Service Coordinator (English Speaking) - Chiang Mai
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
More than just a recruitment company. At PRTR we have been a part of our customers success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15000 outsourced staff we will continue to carry out our mission to develop a better career a better life and a better society and thrive to become the No.1 people solutions organization in Southeast Asia.
Key Responsibilities
- Monitoring advanced bookings and assigning them to drivers effectively.
- Communicating with passengers to manage expectations if no driver is available.
- Ensuring optimal service delivery for both passengers and drivers in advanced booking scenarios.
- Resolving customer issues effectively in a fast-paced environment.
- Managing stressful situations with composure and professionalism.
- Delivering accurate and high-quality customer service consistently.
Requirements
- Open to fresh graduates; 2-3 years of customer service experience is a plus.
- Bachelors degree in Tourism Hospitality or a related field.
- Fluent in English (Chinese proficiency is a bonus) with strong communication skills.
- Flexible working hours five days a week including rotating shifts (24/7) and public holidays.
- Proven customer support or live chat handling skills with excellent typing speed (Thai & English: 35 WPM).
- Strong multitasking prioritization and time management abilities.
- Capable of managing stressful situations with professionalism and adaptability.
Required Experience:
IC
Employment Type
Full-Time
