Administrative Technician, Senior* - Special Investigations Division

Are you RichmondR.E.A.D.YRespect.Equity.Accountability.DiversityYOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent fostering growth opportunities and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Are you Richmond R.E.A.D.Y
Respect. Equity. Accountability. Diversity You!!!

With over 4000 employees the City of Richmond is an Employer of Choice among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. At the City of Richmond we understand that a diverse and inclusive workforce is essential for fostering creativity enhancing problem-solving and driving success. As an Employer of Choice the City offers competitive compensation and benefits packages ongoing learning and development opportunities and a supportive and inclusive work environment. If working in this kind of organization inspires you we encourage you to apply. Welcome aboard! Are you Richmond R.E.A.D.Y!

• Monitoring Tip Line receiving complaints from citizens and being able to transcribe and distribute information to detectives
• Maintaining records pertinent to the Special Investigations Division to include handling sensitive information
• Possessing or the ability to obtain Virginia Crime Information Network (VCIN) certification for the purpose of running records through the system

MINIMUM TRAINING AND EXPERIENCE:

• High School Diploma or GED
• Three years of related clerical or office support experience.
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

• At least 5 years of experience with administrative oversight or direct access to confidential/sensitive information.
• Ability to work in a secure fast-paced team environment.
• Must have no documented instances of confidentiality/improper disclosure violations.

LICENSING CERTIFICATIONS and/or OTHER SPECIAL REQUIREMENTS:

• A Notary Public designation may be required for some assignments.

KNOWLEDGE SKILLS AND ABILITIES:
TYPICAL KNOWLEDGE SKILLS AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge (some combination of the following):

• English language and grammar
• Experience with standard office equipment such as office machines multi-line phone computers copier fax scanning machine etc.
• Experience with software such as Microsoft Word Excel and Outlook
• Basic arithmetic calculations and mathematics
• Administrative and clerical procedures such as word processing managing files and records and designing forms
• Administrative and clerical procedures and business principles

• Entering data accurately
• Maintaining confidentiality
• Utilizing critical thinking and analytical skills to solve problems
• Demonstrating excellent customer service
• Data entry
• Customer service
• Oral and written communication

Abilities (some combination of the following):

• Follow established procedures
• Pay attention to detail
• Work efficiently in a fast-paced environment
• Work independently with little supervision
• Work and support a team/staff
• Multi-task
• Use sound judgment and make important decisions
• Prioritize multiple responsibilities
• Summarize notes and requests in a concise manner
• Compose written professional correspondence

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process please contact Jessica McKenzie Human Resources Manager by email at .

This policy applies to all terms and conditions of employment including recruitment hiring placement promotion termination layoff transfer leaves of absence compensation and training.

The City of Richmond Values Veterans.We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.