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Job Summary
The Collision Center Estimator at Duncan Collision Center will be working as a skilled professional taking care of the estimating and customer service process making sure that all vehicles that arrive at the center are processed estimated and ready for technicians to work on quickly and accurately. The Estimator will be responsible for consistent and accurate assessments of damage and estimates for repair costs. The Estimator will be working in a fast-paced environment juggling multiple tasks and customers simultaneously.
Compensation & Benefits
This is a full-time position and is eligible for an annual salary and full benefits in accordance with company policy. Other benefits such as performance-based bonuses paid leave health and vision insurance may be available at the discretion of the company.
Responsibilities
Preparing and managing initial collision damage estimates
Ensuring that estimates are complete and accurate
Maintaining a comprehensive database of parts labor and other costs associated with repairs and refinish
Reviewing customer-initiated additions and maintaining the appropriate contact with customers
Communicating with customers about repair processes such as timeline and estimate preparation
Establishing realistic customer expectations and work diligently to meet them
Creating reports and ordering parts and materials
Working with technicians and parts suppliers to ensure the best outcomes
Requirements
High school diploma or equivalent
Automotive repair/estimating/customer service experience
Understanding of auto body repair processes
Ability to work with system software including ability to order parts
Strong communication and customer service skills
Ability to organize and prioritize tasks efficiently
Valid drivers license
EEOC Statement
Duncan Collision Center is an equal opportunity employer. We are committed to hiring talented and qualified individuals regardless of gender race sexual orientation national origin age or disability. All applicants are considered for employment without regard to race ethnicity religion gender national origin disability status protected veteran status or any other characteristic protected by law.
Full-Time