At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Senior Salesforce System Developer
Why We Have This Role
The Salesforce CRM Development team oversees a robust platform used for tracking all customer interactions across Sales Customer Success Demand Generation Field Marketing Finance and Internal Engineering. The team directly impacts the revenue of the company by building quoting tools and sales processes that aid our sales team in hitting their sales targets help retain customers through predictive modeling and facilitate data collection for executives to make real time decisions.
Our developers are the catalysts for process improvement through automation within the Salesforce platform. To continue scaling we need to build smarter systems that let our employees focus on whats meaningful. As a senior developer you will be responsible for building and maintaining the platform that facilitates Qualtrics business and that allows the company to scale even faster.
How Youll Find Success
- Understanding business processes and objectives & owning strategic initiatives that span across multiple departments.
- Collaborating effectively with teams across different functions to provide guidance on development best practices & recommendations.
- Staying updated with technology trends.
- Staying agile and adaptable.
- Continuously learning and growing pushing the frontier of SFDC platform knowledge.
- Deploying creative backend and front end solutions to solve end user problems with an attitude towards getting things done.
How Youll Grow
- Expanding technical proficiency in relevant SFDC technologies.
- Establishing development roadmaps and strategic initiatives.
- Developing leadership skills through project leadership and mentorship.
- Setting goals tracking progress and creating action plans for professional growth.
- Understanding business needs and team capacity to determine scope of the team.
Things Youll Do
- Mentor train and perform code reviews for team members fostering their growth and development at all levels.
- Collaborate with business stakeholders to understand business needs and resolve issues.
- Code for the platform using a variety of languages including JavaScript Python Lightning Web Components APEX Visualforce and SOQL. (Dont worry if you dont know them all right now! Weve all learned new languages on this team.)
- Identify and reduce system technical debt.
- Execute all phases of software development projects including resolving issues and helping to ensure a successful deployment.
- Support a great end user experience through thoughtful and creative UX design.
- Build scalable solutions that incorporate SFDC best practices and set the standard for system architecture and design.
What Were Looking For On Your Resume
- Bachelors Degree (Information Systems Computer Science Statistics Business Mathematics preferred)
- 5 years of development experience with 3 years on the platform in a complex environment preferred.
- Significant experience with Lightning Web Components (LWC).
- Salesforce CPQ development experience preferred.
- Multiple SFDC developer certifications preferred (e.g. Platform Developer 1 Platform Developer 2 Javascript Developer 1 etc.)
- Professional English fluency required.
- Experience successfully working along side other developers and Salesforce administrators in a collaborative code/declarative environment.
What You Should Know About This Team
- Corporate-wide impact: The system ownership and management extends across multiple departments and any changes made and implemented have a significant impact and high visibility throughout the entire company.
- Consistent learning: The system knowledge is vast and team members are encouraged to expand their scope as they progress in seniority. There are always opportunities for growth and learning.
- Collaboration: Implementing best practices for systems requires working collaboratively across departments such as Engineering Security Procurement and Go-To-Market. Its a collective effort to ensure we have top-notch systems and deliver exceptional support for them.
Our Teams Favorite Perks and Benefits
- Experience Bonus program offering unique experiences on the 1-year anniversary with the company.
- Global Wellness Reimbursement program to support employee wellness.
- Global Mental Health Benefit through Ginger providing 24/7 mental health support for employees and their dependents.
- Funding/reimbursements for certifications.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
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Required Experience:
Senior IC